failed to port from prepaid hotlink to celcom
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 May 25 2015, 10:04 PM, updated 11y ago
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#1
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Junior Member
150 posts Joined: May 2011 
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Hi there. I applied for the celcom first 38 just now at their Centre and I received an email intheevening, stating that the transaction was successful together with a bill of some sort. An hour after that, I received an sms saying that the port request was rejected by maxis.
Anyone else facing such experience? How do I go about this. Thanks a bunch. |
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May 25 2015, 10:11 PM
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#2
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Junior Member
150 posts Joined: May 2011
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QUOTE(yokoloco @ May 25 2015, 10:09 PM) might be you owe Maxis some outstanding bills?? can call Maxis to check Its prepaid so I guess that's out of the equation. |
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May 25 2015, 10:16 PM
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#3
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Junior Member
150 posts Joined: May 2011
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QUOTE(yokoloco @ May 25 2015, 10:12 PM) i meant maybe some other bills like broadband or something.. Do they handle enquires online? I went to maxis forum and they redirected me to lowyat forum instead.anyways, better to call Maxis and ask them why u got rejected anyways QUOTE(WaCKy-Angel @ May 25 2015, 10:13 PM) how old is your hotlink? AFAIK u need to be atleast 6 months subscription (prepaid) with telco. this number has been active for more than 10 years. |
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May 26 2015, 08:22 AM
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#4
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Junior Member
150 posts Joined: May 2011
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QUOTE(adiwarna @ May 25 2015, 11:17 PM) got few reason why mnp rejected, wrong ic/name, credit not active, not reply to Y to maxis etc Ohhhhhh. The hotlink number was registered under another name and I applied for the port at celcom with my name and ic instead. I guess this is what caused the failure. Thanks! |
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May 28 2015, 10:54 PM
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#5
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Junior Member
150 posts Joined: May 2011
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thanks for the help, guys.
My problem was wrong ic and name. Changed the ownership to my name and ask is fine. This post has been edited by LaiFany: May 28 2015, 10:55 PM |
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