Hi there. I applied for the celcom first 38 just now at their Centre and I received an email intheevening, stating that the transaction was successful together with a bill of some sort. An hour after that, I received an sms saying that the port request was rejected by maxis.
Anyone else facing such experience? How do I go about this. Thanks a bunch.

might be you owe Maxis some outstanding bills?? can call Maxis to check

Its prepaid so I guess that's out of the equation.

i meant maybe some other bills like broadband or something..
anyways, better to call Maxis and ask them why u got rejected anyways

how old is your hotlink? AFAIK u need to be atleast 6 months subscription (prepaid) with telco.

Do they handle enquires online? I went to maxis forum and they redirected me to lowyat forum instead.

this number has been active for more than 10 years.

https://forum.maxis.com.my/

So now if i owe maxis it affects celcom too?

the other day i went to try and port my prepaid celcom to postpaid.
they didn't allow me cause i had some outstanding with digi and maxis, which i forgot about. old broadband bill.
after i settled with digi and maxis, they unblocked me, so I can port it

Yes. if you owe your previous telco, they will block you. so signing up with new telco cannot be done. this is to prevent people from owing and jumping telcos.

got few reason why mnp rejected, wrong ic/name, credit not active, not reply to Y to maxis etc

Ohhhhhh. The hotlink number was registered under another name and I applied for the port at celcom with my name and ic instead. I guess this is what caused the failure. Thanks!

if that's the case, try change ownership back to yr name. otherwise u will face alot of problem in future, ie cant change plan, cant mnp even u cant change sim card if sim card damaged

I kena this. And no one from Maxis said a word even after I reiterated that my line's a principal. Found out after calling their customer line.

TS it means you're blacklisted for having outstanding bills with maxis. Go call their customer service and get that account details so that u can settle.

thanks for the help, guys.
My problem was wrong ic and name.
Changed the ownership to my name and ask is fine.

This post has been edited by LaiFany: May 28 2015, 10:55 PM