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> Mr DIY store refused to refund with either cash or, cash voucher

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joey2
post May 25 2015, 09:29 PM

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what is your problem with the product?
joey2
post May 25 2015, 09:30 PM

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QUOTE(Fearless @ May 25 2015, 09:29 PM)
The table is not working with slanting table top.

Do you buy sengit punya meja?
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u can exchange the new one also same?
joey2
post May 25 2015, 09:42 PM

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QUOTE(ycs @ May 25 2015, 09:33 PM)
exchange with other goods is ok

if cash refund, they'll be many cheaters try to get refund after using the item
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in US can, but not in malaysia
joey2
post May 25 2015, 11:42 PM

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QUOTE(WaCKy-Angel @ May 25 2015, 11:40 PM)
Flawless ignored my dare sad.gif
Aiks wrong tag
Fearless
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QUOTE(meistsh_musical @ May 25 2015, 11:40 PM)
LOL
WaCKy-Angel fall in love with fearless
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yes ayam is monitoring this tered with popcorn laugh.gif
joey2
post May 26 2015, 12:00 AM

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QUOTE(meistsh_musical @ May 25 2015, 11:54 PM)
i see alot case like this too, box state like this, item are different abit example tamiya car "made from china", box and toys totally different
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most made in china products are like that, 2 weeks ago i bought a wristwatch online from china, seller sent me the watch 80% look the same, 20% does not look the same in the photo as advertised, i open dispute, after some argument with the seller, the seller refund me the money 100%, now i got the watch and the money with me, i get the free watch at the end LOL
(true story bro, if u want screenshot i can show u, but the conversation is very long LOL)
joey2
post May 26 2015, 12:42 AM

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that's it?
joey2
post May 26 2015, 12:57 AM

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QUOTE(JerryTeh @ May 26 2015, 12:53 AM)
Wait until you run retail business... but I guess you are an employee...

I am running retail but you dunno how cheapo a Malaysian can be...  every now and then we will have customer who pretend "looking" for charger, end up don want to buy after half an hour "trying" the charger.. We got nothing after serve him, but his battery got charged from <5% to 20-30%.we are small retailer with aroun rm18 per hour rental..

Your name is fearless but you too concern about your rights.

If you don wan any product just ask anyone who queing up to pay their item to pay you instead... shouLD be no issue since you fearless...
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so u mean, they were there just to borrow your charger ? topkek laugh.gif
joey2
post May 26 2015, 11:13 AM

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this issit!
joey2
post May 26 2015, 11:30 AM

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QUOTE(damonlbs @ May 26 2015, 11:28 AM)
see mr.diy facebook their reply

https://www.facebook.com/mrdiy2u
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user posted image
joey2
post May 26 2015, 02:56 PM

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QUOTE(fai@fai @ May 26 2015, 02:38 PM)
why all so lazy... go their fb la....ts (i think is nk khoo) already posted there....go there ask for evidence lo...btw...mr diy belum revert on refunding la

diy fb link

user posted image
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where u get the info about mr DIY belum refunded?
joey2
post May 26 2015, 05:14 PM

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QUOTE(westthen @ May 26 2015, 05:12 PM)
IKEA got summore within 100 days..i have refunded quite a number of stuff
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"most" foreign based companies allows refunds without any questions asked.
joey2
post May 27 2015, 08:06 AM

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QUOTE(bereev @ May 27 2015, 07:59 AM)
why ? u got no job to do , why go challenge the company just for RM35 ?
i bet after u bring this case to  consumer tribunal the judge will blame both of u because wasting judge time and public fund just for RM35, u see what u get later  smile.gif
aldy got a know friend bring the new car issue to consumer tribunal end up both of them get flame by judge and ask to settle outside dun waste time.
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ts did this probably not just bcoz of this RM35, there are many other possible reasons he did this
joey2
post May 27 2015, 08:23 AM

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QUOTE(bereev @ May 27 2015, 08:10 AM)
trying to become kuda then get invite go in some politic party ?
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i think only he knows why, and i am pretty sure not just bcoz of getting the RM35 back.
try putting aside the laws or consumer rights in just a bit...
tbh, judging by the way he respond in this thread, we can clearly see he obviously have some attitude issue though
joey2
post May 27 2015, 08:38 AM

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QUOTE(ohman @ May 27 2015, 08:24 AM)
I understand the fact we need to stand up to them.

But i dont understand why insist on cash refund by going through all the hassle.

Voucher is fine too.
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Scenario 1:

the manager challenge him in a friendly manner, "There will be no cash refund nor cash voucher for you. !" smile.gif

so TS dissatisfied and decided to challenge him back by using law and consumers act against them.

I might be wrong though as I wasn't at the scene and I don't know the full story either

Scenario 2:

TS just wanted to show to the world(by creating a blog) that he can do what other ppl can't do with consumer rights and be proud of

Scenario 3:

Well, I don't want to comment further anymore, only TS knows why biggrin.gif biggrin.gif biggrin.gif

This post has been edited by joey2: May 27 2015, 08:40 AM
joey2
post May 27 2015, 10:28 AM

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QUOTE(MeToo @ May 27 2015, 10:19 AM)
+1

Malaysians need to wake up and learn to stand firm on our rights.

My last experience was with Maybank... I have been using their ATM for nearly 10 years.. now the card is in bad condition although still working. I ask to change a new card and they demanded RM12 for processing/admin fee. I complaint and got a new card for free. I could have just kept quiet, suck it up and swallowed their unreasonable "processing fee" which I feel most Malaysians did.
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Your one is Maybank Bankard ATM only(yellow color) or Maybank Debit ATM Card(Cherry card)?

i got mine renewed last month April (cherry card), they didn't even ask me for any fee eventhough the renewal application form stated RM8.00 fee, i ask them if there is any fee, they said, no fee, free for 7 years until the expiry date. they said Debit card is free and no fee at all.

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