For whoever said no cash refund due to already mentioned on receipt, please read this:
https://mystandard.kpdnkk.gov.my/mystandard...engguna1999.pdf» Click to show Spoiler - click again to hide... «
Section 45. Manner of rejecting goods
(1) The consumer shall exercise the right conferred under this Act to reject goods by notifying the supplier of
the decision to reject the goods and of the ground or grounds for the rejection.
(2) Where the consumer exercises the right to reject goods, the consumer shall return the rejected goods to
the supplier unless -
(a) because of -
(i) the nature of the failure to comply with the guarantee in respect of which the consumer has the right
to reject the goods; or
(ii) the size or height or method of attachment,
the goods cannot be returned or removed or transported without significant cost to the consumer, in which
case the supplier shall collect the goods at its own expense;
(b) because of the method of attachment, the goods cannot be returned or removed without significant
damage to the real or personal property to which they are attached, in which case the supplier shall
compensate the consumer for any loss or damage resulting from or consequent upon such removal; or
© the goods have already been returned to, or retrieved by, the supplier.
(3) Where the ownership in the goods has passed to the consumer before the consumer exercises the right of
rejection, the ownership in the goods re-vests in the supplier upon notification of rejection
Section 46. Consumer's option of refund or replacement
(1) Where the consumer exercises the right to reject goods conferred under this Act, the
consumer may choose
to have -
(a) a refund of any money paid or other consideration provided by the consumer in respect of the rejected
goods; or
(b) goods of the same type and of similar value to replace the rejected goods where such goods are
reasonably available to the supplier as part of the stock of the supplier,
This post has been edited by Error404: May 26 2015, 05:27 PM