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 Ultrawide monitor fan's club, Ultrawide master race

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mdzaboy
post May 12 2017, 11:34 AM

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Hi guys..my Z35 having horizontal line issue.

Attached Image Attached Image


any Z35 users here?
mdzaboy
post May 16 2017, 03:15 PM

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QUOTE(youngy @ May 16 2017, 08:52 AM)
Better return it back to the shop.
*
yeah..acer will pickup my monitor tomorrow. lucky got on site.
mdzaboy
post May 18 2017, 09:22 PM

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QUOTE(youngy @ May 17 2017, 09:38 AM)
Ah... I see... Everything seems smooth on your side.

Please keep us posted!
*
The despatch guy came to my house yesterday and collect my monitor. And also they loan me a monitor (not the same monitor that i use right now, hehe).

And this afternoon they called me and told me problem with the LED panel which is i'm not sure the entire panel itself or the board panel. Tomorrow they will update me again.


mdzaboy
post May 21 2017, 04:20 PM

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QUOTE(richard912 @ May 18 2017, 09:43 PM)
Good to know Acer's customer service is good thumbup.gif
*
yeah, didn't know that they also have on site support which is depends on the model like Predator series biggrin.gif

QUOTE(youngy @ May 18 2017, 09:49 PM)
Wow... really have good customer service but I do not want to meet them!  rclxs0.gif

Keep us posted on the issue again!
*
haha, why? i tot only Dell/HP have on site support.


update: On Tuesday they will send my monitor. Almost 1 week using "small" size monitor..haha
mdzaboy
post May 23 2017, 04:14 PM

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just got back my Predator this morning...within 1 week settled. rclxm9.gif rclxm9.gif

the techie guy replace the LED panel and he also clean up everything including the screen.hehe tongue.gif

bare in mind if no spare part latest should be done in 2 weeks or more...lucky that day send for warranty, the next day got parts, on Monday can get back the monitor. rclxms.gif
mdzaboy
post Aug 1 2017, 10:28 PM

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drunkonpiss where u bought it?
mdzaboy
post Aug 24 2017, 05:03 PM

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QUOTE(calvinlaw510 @ Aug 24 2017, 04:59 PM)
Ya...i do owned 2 acer monitors before x34a, S243HL and XB240H both also no problem, S243HL already 7 yrs still work properly. And acer provide on site service for x34a...if wanna rma acer SC will send their guys to your house to pickup.
*
Yup. My Z35 got vertical line problem, the dispatcher guy come and pickup the monitor. Within 1 week sudah kaw tim...and yeah they lend u a monitor (that time they gave me 24" monitor with VGA port doh.gif )
mdzaboy
post Aug 24 2017, 05:32 PM

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QUOTE(youngy @ Aug 24 2017, 05:04 PM)
How bad was it, the vertical lines?

It won't go away or it's an on and off thing?
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Yup won't go away. Try hard reset also none works. They changed the whole panel. And lucky the got spare part that time or else i need to wait around 3 weeks.
mdzaboy
post Feb 13 2025, 09:56 AM

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QUOTE(Duckies @ Feb 13 2025, 07:50 AM)
Any recommendations for budget 32 inch monitor? Can be 1080p, any panel but IPS will be good. Refresh rate can be anything. Used mostly for office work like excels.
*
Letting go my 32 but reso is 4k144 biggrin.gif

 

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