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 Ultrawide monitor fan's club, Ultrawide master race

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kevyeoh
post Nov 8 2022, 10:16 AM

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Asking for opinion:

LG 34GP950G vs Alienware AW3420DW. is it worth paying more for LG?

Or what if top up and get the latest Alienware AW3423DW?

Thoughts?
kevyeoh
post Nov 11 2022, 11:45 PM

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Dell website got 11.11 sale also?

https://www.dell.com/en-my/shop/alienware-3...tor-accessories

i think this QD OLED monitor price reduce today...
kevyeoh
post Aug 7 2023, 12:40 PM

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Guys...i'm using Dell AW3423DW monitor and actually I'm having a very small problem but very annoying problem. What happens is once in a while, the monitor will suddenly blackout and all I need to do is to turn off and turn it back on and the image will appear back in the screen.

When the screen goes to blackout, the monitor seems to be still functioning because I remember I connect my speaker output from monitor so I am watching Youtube and I can still hear the video sound and when I press spacebar to pause, seems like the video can pause as well. So i know that the monitor is still 'kinda on' but no image is displayed at all.

I have tried to reach out to Dell customer service and they asked me to do multiple debug:

- update Nvidia driver
- make sure install monitor driver
- change from hdmi to display port and vice versa
- change new cable (I bought new uGreen display port cable)

after do all above troubleshooting, I still get the same issue.

Now Dell is offering to replace the monitor but a refurbished unit. I googled for this issue and seems like such issue is quite common, even older or other model of Dell Alienware monitor has similar issues in the past.

Looking for any other possible inputs/suggestions or comments here. Thank you!

Reference on other similar issues:
https://www.dell.com/community/Alienware-De...it/td-p/7783432

https://www.dell.com/community/Alienware-De...ck/td-p/8263984

https://www.dell.com/community/Alienware-De...en/td-p/8384587

https://www.reddit.com/r/Monitors/comments/...ening_randomly/


https://www.reddit.com/r/Alienware/comments...een_goes_black/

https://www.reddit.com/r/ultrawidemasterrac..._black_screens/

kevyeoh
post Aug 7 2023, 07:09 PM

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hello...can you share which dell monitor app you are referring to? Currently i'm using the Alienware app and I don't see such option available...
thank you

QUOTE(myway1985 @ Aug 7 2023, 04:11 PM)
use dell monitor app.. then select display mode to manual
*
kevyeoh
post Aug 7 2023, 10:17 PM

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alienware monitor is not supported... tongue.gif i downloaded already and it says "pls connect to a supported monitor"

Thanks anyway.. smile.gif

QUOTE(myway1985 @ Aug 7 2023, 08:32 PM)

 

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