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 Maxis Fibre Internet - Public IP, Change Maxis Fibre Internet IP from Private to Public

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Maxis
post Jul 14 2015, 01:02 PM

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QUOTE(Nicholas Morgan @ Jul 13 2015, 01:53 AM)
Hi Bro,

Yes I do contacted them they told me this will be fixed by 24 hrs,and the respective technical guys will call me regards to this but didn't receive any calls yet.Appreciate your soonest help on this  I am pretty rush to get it done. Or any alternate solutions? Thanks~
Regards,
Nicholas
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Hi Nicholas Morgan,

As advised by the relevant team, Public IP has been already enabled on 13/07/15. You may proceed with Port Forwarding. The relevant team has made attempts to reach you earlier but it was at no avail.

Thank you.
Oscar
nghwaloong
post Jul 20 2015, 06:18 AM

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Good day,

Would like to request to change to Public IP.

Modem ID: 271262

Thank you.
da4444
post Jul 20 2015, 07:42 PM

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Good day,

Would like to request to change to Public IP.

Modem ID: 267504

Thank you.
Maxis
post Jul 20 2015, 09:13 PM

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QUOTE(nghwaloong @ Jul 20 2015, 06:18 AM)
Good day,

Would like to request to change to Public IP.

Modem ID: 271262

Thank you.
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--PMed--
Maxis
post Jul 20 2015, 09:14 PM

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QUOTE(da4444 @ Jul 20 2015, 07:42 PM)
Good day,

Would like to request to change to Public IP.

Modem ID: 267504

Thank you.
*
Hi da4444,

Based on our checking, Public IP has been already enabled for your Home Fibre account.

Thank you.
ABC141
post Jul 21 2015, 11:09 PM

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Good day,

Would like to request to change to Public IP.

Modem ID: 195410

Thank you.

adoz
post Jul 31 2015, 04:27 PM

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From: JB..Gombak..PJ



hi maxis, would like to change my home fibre ip to public. account number 245567

firdaus
013xxxx878

--Edit mobile number--

This post has been edited by Maxis: Aug 1 2015, 03:22 PM
Maxis
post Jul 31 2015, 05:46 PM

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QUOTE(ABC141 @ Jul 21 2015, 11:09 PM)
Good day,

Would like to request to change to Public IP.

Modem ID: 195410

Thank you.
*
Hi,

Checking shows Public IP service is active for your account.

TQ-Han
adoz
post Jul 31 2015, 11:47 PM

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mine?
Maxis
post Aug 1 2015, 03:19 PM

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QUOTE(adoz @ Jul 31 2015, 11:47 PM)
mine?
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brandonkl
post Aug 4 2015, 10:58 AM

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When you have a public IP, does it mean your IP address will remain the same instead like the private IP which changes every time?
Maxis
post Aug 4 2015, 11:32 AM

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QUOTE(brandonkl @ Aug 4 2015, 10:58 AM)
When you have a public IP, does it mean your IP address will remain the same instead like the private IP which changes every time?
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Hi, yes correct. It's fixed. TQ
brandonkl
post Aug 4 2015, 12:40 PM

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QUOTE(Maxis @ Aug 4 2015, 11:32 AM)
Hi, yes correct. It's fixed. TQ
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I changed from private to public IP about 2 weeks ago. In 1st week, my IP remained the same. In last 7 days, it has been changing.

So I called Maxis Fiber last night and they told me it will change even if it's public IP. I had doubts.

Then, I just called Maxis Fiber at 12.30 pm today and I spoke to Alex. He also told me that IP address will change even with public IP whenever you restart the modem or every 48 hours. Only business can have fixed IP. You can verify with Alex from your Maxis Fiber help line.

So, who is correct?
Maxis
post Aug 4 2015, 01:42 PM

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QUOTE(brandonkl @ Aug 4 2015, 12:40 PM)
I changed from private to public IP about 2 weeks ago. In 1st week, my IP remained the same. In last 7 days, it has been changing.

So I called Maxis Fiber last night and they told me it will change even if it's public IP. I had doubts.

Then, I just called Maxis Fiber at 12.30 pm today and I spoke to Alex. He also told me that IP address will change even with public IP whenever you restart the modem or every 48 hours. Only business can have fixed IP. You can verify with Alex from your Maxis Fiber help line.

So, who is correct?
*
Hi,

Apologized for the info given earlier. We have clarified again with the relevant team & the answer given by Alex is correct. We truly apologized. TQ
AlanOng95
post Aug 6 2015, 04:17 PM

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Hi Maxis,

Would like to request IP to be assigned from Private to Public. - Maxis Fibre
My ID is 205183.

Thanks!
Maxis
post Aug 6 2015, 05:33 PM

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QUOTE(AlanOng95 @ Aug 6 2015, 04:17 PM)
Hi Maxis,

Would like to request IP to be assigned from Private to Public. - Maxis Fibre
My ID is 205183.

Thanks!
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hddesire
post Aug 9 2015, 09:36 PM

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Hi Maxis,

Would like to request for Public IP - Maxis Fibre Home Internet
ID = 281653.

Thanks!
Maxis
post Aug 10 2015, 08:44 PM

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QUOTE(hddesire @ Aug 9 2015, 09:36 PM)
Hi Maxis,

Would like to request for Public IP - Maxis Fibre Home Internet
ID = 281653.

Thanks!
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zerouzer
post Aug 11 2015, 08:53 AM

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QUOTE(Maxis @ Aug 10 2015, 08:44 PM)
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Hi Maxis,

I would like to request Public IP for my 10Mbps Home Fibre. Account number is 1472976305. Thanks.

Maxis
post Aug 11 2015, 10:14 AM

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QUOTE(zerouzer @ Aug 11 2015, 08:53 AM)
Hi Maxis,

I would like to request Public IP for my 10Mbps Home Fibre. Account number is 1472976305. Thanks.
*
Hi,

Please be advised that the Public IP is activated. Please do power cycle (restart router & modem) and check. Do contact us or call 1800 82 4663 for urgent assistance. TQ

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