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 Maxis Fibre Internet - Public IP, Change Maxis Fibre Internet IP from Private to Public

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Maxis
post May 21 2015, 11:09 AM

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QUOTE(TheJac @ May 18 2015, 11:54 PM)
Hi Maxis,

Would like to request IP to be assigned from Private to Public. - Maxis Fibre
My ID is 208080.

Thanks!
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Maxis
post May 21 2015, 11:31 AM

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QUOTE(Imjuzcy @ May 19 2015, 08:35 PM)
Same here I would like to request for public ip. Acc number 226852
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Maxis
post Jun 3 2015, 05:13 PM

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QUOTE(erict68 @ Jun 3 2015, 04:11 PM)
Hi Maxis,

I would like to request for public ip, my modem id: 272713. Thanks.
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Maxis
post Jun 17 2015, 11:19 PM

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QUOTE(ahboh84 @ Jun 11 2015, 01:23 AM)
Good evening Sir/Madam,

I would like to request for a Public IP as well.

Fixed Broadband Account no: 78641

Thank you.
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Maxis
post Jun 17 2015, 11:20 PM

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QUOTE(Maxis @ Jun 17 2015, 11:19 PM)
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Maxis
post Jun 20 2015, 05:59 PM

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QUOTE(Mugler21 @ Jun 18 2015, 11:55 PM)
Good evening Sir/Madam,

I would like to request for a Public IP as well.

Modem ID :257974

Thank you.
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Maxis
post Jun 24 2015, 04:08 PM

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QUOTE(temptation1314 @ Jun 24 2015, 02:28 AM)
Dear Maxis,

Please help me to enable public ip for modem id : 274256

Many Thanks
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Maxis
post Jun 24 2015, 04:08 PM

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QUOTE(temptation1314 @ Jun 24 2015, 02:28 AM)
Dear Maxis,

Please help me to enable public ip for modem id : 274256

Many Thanks
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Maxis
post Jun 25 2015, 11:44 PM

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QUOTE(jumanz @ Jun 24 2015, 08:48 PM)
hi Maxis please don't ignore me please
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Maxis
post Jul 3 2015, 06:25 PM

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QUOTE(malik @ Jun 27 2015, 08:45 AM)
Dear Maxis,

Please help me to enable public ip for modem id : 235440

Thanks
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Hi malik,

Based on our checking, your account is tagged under IPTV Astro. You will need to contact Astro at 03-95431543 for further assistance.

Thank you.
Oscar
Maxis
post Jul 3 2015, 06:32 PM

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QUOTE(SayHean @ Jul 3 2015, 10:31 AM)
Dear Maxis,

Please enable my modem IP to public IP. Modem ID: 163365, thanks.
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Hi SayHean,

We believe that the Public IP has already been activated for your Home Fibre account. Should you require further assistance, do not hesitate to contact us.

Thank you.
Oscar
Maxis
post Jul 5 2015, 04:20 PM

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QUOTE(night23 @ Jul 5 2015, 06:54 AM)
Dear Maxis,

Please enable my modem IP to public IP. Modem ID: 275583

I think i was on public IP before but it got reverted once I changed to the new modem. Can you please check, thanks
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Hi night23,

It was a pleasure speaking with you. As spoken, the Public IP will be enabled after 2 hours. As advised, kindly do the necessary configuration.

Thank you.
Oscar
Maxis
post Jul 12 2015, 04:01 PM

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QUOTE(Nicholas Morgan @ Jul 12 2015, 05:12 AM)
Dear Maxis,

Please enable my modem IP to public IP. Modem ID: 276276

Trying to pursue with Port Forwarding and it is not happening,Would like to request for PUBLIC IP.Thanks

-nicholas@apphia.com.my
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Hi Nicholas Morgan,

Based on our records, your account is under IPTV, therefore, you will need to contact Astro at 03-95431543 for further assistance.

Thank you.
Maxis
post Jul 14 2015, 09:25 AM

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QUOTE(Nicholas Morgan @ Jul 13 2015, 01:53 AM)
Hi Bro,

Yes I do contacted them they told me this will be fixed by 24 hrs,and the respective technical guys will call me regards to this but didn't receive any calls yet.Appreciate your soonest help on this  I am pretty rush to get it done. Or any alternate solutions? Thanks~
Regards,
Nicholas
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Hi Nicholas Morgan,

We have notified the relevant team in regards of your request. You will be contacted by them as soon as possible.
Do accord us your patience.

Thank you.
Maxis
post Jul 14 2015, 01:02 PM

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QUOTE(Nicholas Morgan @ Jul 13 2015, 01:53 AM)
Hi Bro,

Yes I do contacted them they told me this will be fixed by 24 hrs,and the respective technical guys will call me regards to this but didn't receive any calls yet.Appreciate your soonest help on this  I am pretty rush to get it done. Or any alternate solutions? Thanks~
Regards,
Nicholas
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Hi Nicholas Morgan,

As advised by the relevant team, Public IP has been already enabled on 13/07/15. You may proceed with Port Forwarding. The relevant team has made attempts to reach you earlier but it was at no avail.

Thank you.
Oscar
Maxis
post Jul 20 2015, 09:13 PM

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QUOTE(nghwaloong @ Jul 20 2015, 06:18 AM)
Good day,

Would like to request to change to Public IP.

Modem ID: 271262

Thank you.
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Maxis
post Jul 20 2015, 09:14 PM

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QUOTE(da4444 @ Jul 20 2015, 07:42 PM)
Good day,

Would like to request to change to Public IP.

Modem ID: 267504

Thank you.
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Hi da4444,

Based on our checking, Public IP has been already enabled for your Home Fibre account.

Thank you.
Maxis
post Jul 31 2015, 05:46 PM

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QUOTE(ABC141 @ Jul 21 2015, 11:09 PM)
Good day,

Would like to request to change to Public IP.

Modem ID: 195410

Thank you.
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Hi,

Checking shows Public IP service is active for your account.

TQ-Han
Maxis
post Aug 1 2015, 03:19 PM

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QUOTE(adoz @ Jul 31 2015, 11:47 PM)
mine?
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Maxis
post Aug 4 2015, 11:32 AM

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QUOTE(brandonkl @ Aug 4 2015, 10:58 AM)
When you have a public IP, does it mean your IP address will remain the same instead like the private IP which changes every time?
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Hi, yes correct. It's fixed. TQ
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