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Hotlink Tablet Plan, use on smartphone, can?
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BlueWind
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 Mar 13 2017, 01:48 PM
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QUOTE(Alpha_Tay @ Mar 12 2017, 04:04 PM) where did you see at the Validity365 option at *100#? i check via here and it show, *100# 6 MyAccount & Others 3 Buy Validity 1 RM8 for 90 Days(Not applicable for #Hotlink Plan) 2 RM33 for 365 Days(Not applicable for #Hotlink Plan) at Hotlink RED Apps, INTERNET BUY MORE PASSES, it only show 6 DATA Purchase Options and no Validity365 Purchase Options like previously after plan change. That's exactly what I have reported to Hotlink previously about the missing option to purchase validity via the app. All the response I got was repeated questions asking if I can see it through *100#. Basically all I wanted to know is why this option to purchase via the app is missing. One thing I notice yesterday was that the auto renewable 365 days purchase pass has gone missing. It seems to me that they are slowly removing this plan out of sight for many users. Just saying. I intend to carry on with this plan as it is my secondary number which I use it for junk calls. |
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BlueWind
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Mar 13 2017, 08:10 PM
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Maxis/Hotlink, seems that my line is inactive status while my internet pass is valid till 2018.
What should I do to have it align back with my internet pass? I need to maintain my line.
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BlueWind
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Mar 13 2017, 10:06 PM
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QUOTE(saitong09 @ Mar 13 2017, 09:58 PM) Call hotlink or else file complain to SKMM/MCMC I'll do that if I don't receive any response from them by tomorrow. |
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BlueWind
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Mar 14 2017, 08:29 PM
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QUOTE(halfdevil @ Mar 14 2017, 09:17 AM) My tablet plan also died last 2 days while my internet plan should only expired on Dec 2017. Called the hotlink and at the end they promised to restore back my account, but will take 3-5 working days. Wait and see next week I able to get back my account or not, else will need to report to SKMM. I think they changing the hotlink tablet plan to maxis tablet plan. https://www.maxis.com.my/en/personal/plans/...ablet-plan.htmlI just called Hotlink cust care, they mention that even though the account is terminated but your plan is still not expired, you still can continue using it and the balance will still remain there. Only thing is I can't make calls and sms which I am perfectly fine with. Hope this helps to clear some confusion to the people who is reading this. |
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BlueWind
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Mar 15 2017, 09:38 AM
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QUOTE(Alpha_Tay @ Mar 14 2017, 09:07 PM) better to verify what they claim, becoz after Credit Grace Period, Mobile Number will be withdrawn with immediate effect. 2.4 You must top up your Account before the expiry of the Credit Grace Period, otherwise your Account will be terminated and your balance forfeited. In such circumstances, your Mobile Number will be withdrawn with immediate effect. You will then have to purchase a new Starter Kit to access the Service(s). "Credit Grace Period" means the period after the expiry date of the Active Period. Such period is subject to change by Maxis. Utilisation of credit, if any, during the grace period is not possible and any outgoing calls, SMS' and internet usages is not possible. Incoming calls and SMS' are allowed during this period. https://www.hotlink.com.my/en/tnc/general-tnc.htmlThat's what I thought so too, I asked him what will happen to my balance after it pass after the grace period, he said the balance will remain there. I guess it is better to trust the T&C you have here. |
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BlueWind
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Apr 9 2017, 09:01 AM
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QUOTE(sagethesausage @ Apr 8 2017, 06:48 PM) This Hotlink Tablet plan can receive call and sms now? I remember last year I can't even receive TAC to use it for Uber/Grab. They migrated tablet plan to wireless broadband now which you can use it for receiving call and sms. |
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