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 Hotlink Tablet Plan, use on smartphone, can?

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PeowYong
post Nov 6 2015, 03:03 PM

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Where can i get this? Maxis Center SS2 says no stock.
Is it available at other hotlink dealers?
#Hotlink
post Nov 6 2015, 04:07 PM

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QUOTE(PeowYong @ Nov 6 2015, 03:03 PM)
Where can i get this? Maxis Center SS2 says no stock.
Is it available at other hotlink dealers?
*
Hi,

You may check at our center in Sunway Pyramid.

TQ
PeowYong
post Nov 12 2015, 05:30 PM

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center in sunway pyramid also no stock.
I had been searching for it for few weeks and it seems like all places (hotlink dealer and center) does not have this. Is it a scam?

#Hotlink
post Nov 12 2015, 05:53 PM

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QUOTE(PeowYong @ Nov 12 2015, 05:30 PM)
center in sunway pyramid also no stock.
I had been searching for it for few weeks and it seems like all places (hotlink dealer and center) does not have this. Is it a scam?
*
Hi PeowYong,

Kindly provide us which Maxis Centre or MEPS you are convenient to walk in so that we can check the the stock for you.

Thank you
PeowYong
post Nov 13 2015, 11:16 AM

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any maxis center/dealer/whoever-is-selling near Petaling Jaya, Subang Jaya, Puchong
#Hotlink
post Nov 13 2015, 11:42 AM

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QUOTE(PeowYong @ Nov 13 2015, 11:16 AM)
any maxis center/dealer/whoever-is-selling near Petaling Jaya, Subang Jaya, Puchong
*
Hi,

Appreciate if you could provide a 1 specific location. We unable to call all the centres & dealers to check.
Alternatively, you can contact them at http://www.maxis.com.my/en/personal/suppor...et-listing.html .TQ
PeowYong
post Nov 13 2015, 12:05 PM

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great.... this is not helpful.
please check if you can get any number from the link you provided.
#Hotlink
post Nov 13 2015, 04:11 PM

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QUOTE(PeowYong @ Nov 13 2015, 12:05 PM)
great.... this is not helpful.
please check if you can get any number from the link you provided.
*
Hi PeowYong,

You can get contact number from Maxis Exclusive partner column.

Thank you
PeowYong
post Nov 13 2015, 05:59 PM

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I walked-in to 1 of the maxis exclusive partner and they said Maxis no longer has this plan. Please kindly remove the ads about this plan on your website (http://www.hotlink.com.my/en/plans/hotlink-tablet-plan.html).

Even the hotlink customer care (1300-820-120) that I called to cannot give any answer about this. Same as your advise, asked me to refer to the website for phone number of the maxis center, and the same thing, there's no number of the maxis center at the website. Finally after arguing for around 15 minutes, they called up the maxis center and update me that there's no stock available at the maxis center which is not surprising to me.

What a big disappointment.

#Hotlink
post Nov 14 2015, 03:49 PM

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QUOTE(PeowYong @ Nov 13 2015, 05:59 PM)
I walked-in to 1 of the maxis exclusive partner and they said Maxis no longer has this plan. Please kindly remove the ads about this plan on your website (http://www.hotlink.com.my/en/plans/hotlink-tablet-plan.html).

Even the hotlink customer care (1300-820-120) that I called to cannot give any answer about this. Same as your advise, asked me to refer to the website for phone number of the maxis center, and the same thing, there's no number of the maxis center at the website. Finally after arguing for around 15 minutes, they called up the maxis center and update me that there's no stock available at the maxis center which is not surprising to me.

What a big disappointment.
*
Hi,

Please be informed that the SIM pack is available at Maxis Centre KL Sentral. You can walk in today to purchase it. TQ
PeowYong
post Nov 16 2015, 10:53 AM

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Noted with thanks.

Can you please check again if it is still available today? I just saw your comment.



#Hotlink
post Nov 16 2015, 11:43 AM

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QUOTE(PeowYong @ Nov 16 2015, 10:53 AM)
Noted with thanks.

Can you please check again if it is still available today? I just saw your comment.
*
Hi PeowYong,

We have checked with Maxis Centre KL Sentral and the Hotlink Tablet plan SIM pack is still available. Kindly walk in to the Maxis Centre KL sentral as soon as possible for the purchase. It is on first come first served basis.

Thank you
PeowYong
post Nov 16 2015, 11:47 AM

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Noted with thanks.
#Hotlink
post Nov 16 2015, 11:50 AM

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QUOTE(PeowYong @ Nov 16 2015, 11:47 AM)
Noted with thanks.
*
Hi PeowYong

You are most welcome smile.gif
PeowYong
post Nov 16 2015, 03:53 PM

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I just got it from KL Sentral Maxis center, thanks for helping out. Your support here is much better than walking in or calling up their customer care number for assistant.

Thanks again.
#Hotlink
post Nov 17 2015, 03:07 PM

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QUOTE(PeowYong @ Nov 16 2015, 03:53 PM)
I just got it from KL Sentral Maxis center, thanks for helping out. Your support here is much better than walking in or calling up their customer care number for assistant.

Thanks again.
*
Hi PeowYong,

You are most welcome. smile.gif
pneoxian
post Nov 21 2015, 06:38 PM

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Hello,

As I understand from the Hotlink website as well as the Tablet packaging, that the 1GB which comes with the starter pack has a validity of 365 days.

I just bought and activated the SIM card on my tablet, on last Thursday, November 19, 2016.

1. Why did it warn me today (Saturday November 21) that my 1GB is expiring on November 22, 2015?

2. Why does is it using my free 1GB (from installing Hotlink RED app) first?

I have attached a screenshot of the statement.

Appreciate if anybody can shed some light on this matter.

Update: After a long while of searching, I discovered that the free 1GB (for 3 days) which comes when installing Hotlink RED app is not applicable for the Tablet Plan.

This post has been edited by pneoxian: Nov 22 2015, 10:23 AM


Attached thumbnail(s)
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Maxis
post Nov 21 2015, 10:14 PM

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QUOTE(dgboy @ Oct 16 2015, 09:54 PM)
How to buy a pass if I'm using the sim in a Windows Phone?
*
Hi,

You may swap the SIM in a different phone to purchase the pass. We regret to inform the option for *100# is not available for Windows phone at the moment.

TQ
dgboy
post Nov 21 2015, 10:54 PM

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Unfortunately, swapping sims is not practical for me. Absent a proper USSD menu, what I need is to be able to receive TAC on the tablet sim. Then at least I could login to the Red App on another device. Failing a viable account management option before my initial 1GB quota is used up, I will most like give up on this tablet plan.

This post has been edited by dgboy: Nov 22 2015, 10:50 AM
#Hotlink
post Nov 22 2015, 04:13 PM

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QUOTE(dgboy @ Nov 21 2015, 10:54 PM)
Unfortunately, swapping sims is not practical for me. Absent a proper USSD menu, what I need is to be able to receive TAC on the tablet sim. Then at least I could login to the Red App on another device. Failing a viable account management option before my initial 1GB quota is used up, I will most like give up on this tablet plan.
*
Hi dgboy,

You may try to purchase data via m.maxis.com.my/mi (with web browser).

Thank you

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