Oh yes, happy that my concern are right.
Have to say sorry to samseng fanboys on this. No matter how they want to protect the brand, the fact of samseng making low quality stuffs can't be denied.
BTW, just to make the fanboys happy, my Panasonic air cond outdoor unit also very noisy, as I'm comparing it to my kingston SSD V300.

canot be so bad...my Daikin is very very quiet

my Daikin okay loh.. remote no problem after 7 years.. only design is really .. hahahah like 5 year back.. hahahaahh

I am not here to argue, but let TS call and see what the service centre says. I even had Japanese brand fail on me during warranty, this things are sometimes based on luck. If you feel that Samsung is not good enough for you, just stay away from it but in this case the issue is to see how to resolve TS problem. Unless you want to buy for TS a Japanese brand AC to replace the Samsung:P

hi Jack, how is your air con now? Still noisy? How about cooling and power consumption?

hi Jack, how is your air con now? Still noisy? How about cooling and power consumption? +1

you see our aircon specialist install too darn close to the wall all the time. This reduces airflow right and make it not so efficient