Honestly, TMnet wanted to and has monopolized broadband internet in Malaysia yet they provide us with the shittiest service ever. When I subscribed for Streamyx the instant it came out they told me it was already available in my area, so I stopped by ISDN connection. Right after that they called me and said I had to wait 2 months. When I finally got it, service had problems in 3 days or so.

They blame the users (that pay their salary) for consuming all their bandwidth. With the 'unlimited bandwidth' slogan and a monopoly on the business, I would assume they'd have quite a large amount of funding for extra international links. Even if they don't at least be frank with us from the beginning and not lie to us about the condition of things. 'Best effort' basis?  Yeah right. I used to believe 20KB/s was the max I could pull out of my line till I got introduced to Mass Downloader + Telstra proxies (160KB/s now). I think they've had a messed up network infrastructure from the start. I ping less with friends in Singapore compared to the Streamyx DNS servers themselves.