better to call helpline

the social media is handled by an agency

your celcom line will drop dead if the switchover was successful.. try rebooting your celcom phone..

if it's dead, you'll need to crawl over to your nearest umobile centre for a replacement sim



This post has been edited by dgboy: Apr 4 2016, 11:42 PM

New roaming promo starting on 07 April 2016.

This post has been edited by dgboy: Apr 5 2016, 08:21 AM

sorry, I also told to wait till Thursday for the new promo details.

You need to top up to make calls if you don't have any credibility.

Under Power prepaid plan, after using up any UMI bundled minutes, calls are 10 sen/min with 30-second block. Except calls to other U numbers will be free, with a maximum quota of 15 mins per day.

This post has been edited by dgboy: Apr 5 2016, 03:29 PM

You can top up as much as you want according to how many calls you plan to make. However, if you top up less than RM10 on 20 April, it won't extend your credit expiry date. If you can manage it, I would suggest you top up RM50. That will give you 50 days of validity from 20 April, and will cover the auto-renewal of your UMI 30 at the end of April, and leave you with RM20 for calls and sms in the meantime.

@stephantsen

unfortunately, that's wrong information the cs agent give you

You can buy credit top up from anywhere you want. After that you can buy UMI with your handphone using USSD (*118#), sms to 28118 or via the U Mobile app.

This post has been edited by dgboy: Apr 10 2016, 07:39 AM

yes

all these UMI is actually optional add-on to the basic prepaid plan

and don't forget you'll get free 1gb fast data once you make initial top up of RM10 or more... so you could use up the free data before buying UMI

RM20 also fine, any amount RM10 or more

can via 28118 but not recommended as there is 05 sen charge

use *118# instead

Nothing happens except your credit will accumulate if you do not spend it on something else like calls. For Power plan, basic call rate is 10 sen/min with 30-second charging block. And the major difference is RM30 in credit balance.

This post has been edited by dgboy: Apr 11 2016, 10:26 PM

all the Power data quota got different cycle:

free fast 1gb - depend on the date of initial activation with top up of RM10 or more

free slow 2gb - calendar month

umi/mb - depend on subscription date

so basically user can only control umi/mb date

usage priority while active:

1gb > umi/mb > 2gb

30 sen/min

promo ended 06 April 2016

it is 1-minute charging block so your total charges of RM0.60 is correct

@spikey2506

you need to activate 4G by smsing

LTE ON

to

28118

nope

the good news is this free calling credit has no expiry, provided you keep your account active

nope, you can't see it on the menu currently

and remember it's only for local calls

it's nothing to do with UMI

This post has been edited by dgboy: Apr 17 2016, 03:49 PM

the credit is for all networks

unfortunately, you have to call CS if you want to check the balance