i can sense you agony when you write this........
yeah human are human........
its better to deal wif machine cause they operate in a fixed manner BUt not human.......
the victim get victimised where as the culprit gone away scott free.....

wat i am proposing here is to adopt a pattern similiar to a famous local auction site

for a start we will ask all potential sellers, YES sellers to register wif LYN their particulars and hav their id verify then only they are allow to sell.........LYN will set up the rules and a small fee will be charged............see its is similiar to tat site.......
yes we should adopt their system cause their system works to some extend.....and this also help the coffers of LYN to expand the bandwidth...or wat ever you guys called it............
 

I think we need standard and common rules to be followed strictly.

We need picture or video which shows the item in working condition.

Standard packing procedure which need to be followed. Seller to bare with the packing cost.

Standard freight procedure, charges, forwarding company, DHL, Fedex or any other more reliable one for fragile item. Buyer to bare the shipping cost. Tracking (if available) MUST be sent to buyer.

Standardised personal warranty, since it very vague now. e.g. 7 days personal warranty, buyer get to use it for 7 days. Buyer has to bring up any issue within 7 days. Item must be returned 7 days after report is made and mutual agreement between seller and buyer, in which during that period the warranty period will be hold.

Standard return/refund policy. You don't return an item just because u don't like it. Money to be returned 7 days after item was received.

Standard sending policy, e.g. item must be send within 7 days after the sales is agreed. Buyer to bank in money within 7 days after sales is sealed.

Things like CDs, movies has no warranty despite any caused, unless of course it's not readable. This is because most of the ppl will definitely abuse the warranty.  Copy the media and return for watever reason they can come up with.

Verification of seller and buyer, IC + current bill as proof, company registration (for company seller)

if buyer n seller follows these rules, u hardly goes wrong. if these rules is to be made as standard guide, please insist both parties in following the policy. It is clear if anyone broke the policy.

if for some reason the buyer n seller made their own agreement, too bad, it's too hard for LYN to do anything to help u.

2) ebola says i din volunteer to participate in my proposal....WRONG.....i was not given the opportunity yet.....if i am given the opportunity, YES i will do it........