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 What's a bank key?

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TSfipoch
post Mar 24 2015, 04:13 PM, updated 11y ago

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Hey guys, I don't know where to ask this but do you guys have any idea what a bank key is?
Apple is giving me a refund for a repair on my macbook pro and they require me to provide the bank key for the transaction.
What is it? I'm using my Maybank account and fyi it ain't the swift code. Plus it's 9 characters long.
BboyDora
post Mar 24 2015, 04:51 PM

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Call maybank.. Your issue is solved.
bluereo
post Mar 25 2015, 09:46 AM

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Hi, me too seeking for the Bank Key~~
What's bank key actually?
Can anyone help?
TSfipoch
post Mar 26 2015, 08:36 PM

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QUOTE(BboyDora @ Mar 24 2015, 04:51 PM)
Call maybank..  Your issue is solved.
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Called the bank twice. They said no such thing.
T231H
post Mar 26 2015, 08:42 PM

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hmm.gif interesting subject....
well,..i made a quick google and found this....
hope it helps to explain what it is.....
and what the 9 digit is too....
https://www.key.com/personal/services/direct-deposit.jsp
TSfipoch
post Mar 26 2015, 11:25 PM

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QUOTE(T231H @ Mar 26 2015, 08:42 PM)
hmm.gif interesting subject....
well,..i made a quick google and found this....
hope it helps to explain what it is.....
and what the 9 digit is too....
https://www.key.com/personal/services/direct-deposit.jsp
*
So it's probably the routing number. I'll give Maybank a call again tomorrow!
nexona88
post Mar 27 2015, 12:49 PM

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QUOTE(fipoch @ Mar 26 2015, 11:25 PM)
So it's probably the routing number. I'll give Maybank a call again tomorrow!
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any news about it from maybank?

bluereo
post Mar 27 2015, 04:42 PM

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QUOTE(nexona88 @ Mar 27 2015, 12:49 PM)
any news about it from maybank?
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They said bank key is not applicable to be used in Malaysia.
A swift code will do for the incoming of oversea funds.
hmmm... so?

How did u guys respond to the Apple's guy?
T231H
post Mar 27 2015, 05:03 PM

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QUOTE(bluereo @ Mar 27 2015, 04:42 PM)
They said bank key is not applicable to be used in Malaysia.
A swift code will do for the incoming of oversea funds.
hmmm... so?

How did u guys respond to the Apple's guy?
*
tell Apple the actual situation and see how they response...
Apple is a world wide company...i am sure they had encountered situation like this...in Malaysia or other country like PNG....check with them and feedback to us..just for our knowledge. thks
TSfipoch
post Mar 27 2015, 08:56 PM

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Just an update, I did some googling and gave Apple this number : 026001287.

Day 1 - Received an email from Apple telling me that they want to refund my repair. Called Apple care. Verified my repair receipt. Apple acknowledged it. Agreed to refund. Apple guy requests all the detail and asked for the bank key. Called Maybank customer service, they told me they don't know anything about it. Called Apple again, told them about the key, he went through the manager.

Day 2 - Apple guy called me in the afternoon. Insisted that I needed the bank key for the refund otherwise he couldn't process it. Called Maybank again (same answer). Came here to ask you guys. Did some googling about bank key (no luck), then found out that it's the routing number (Thanks T231H).

Day 3 - Rang Apple and gave them that number I found and the refund now is being processed (4 days to 4 weeks). Hopefully no problem at Maybank's end.
T231H
post Mar 27 2015, 09:02 PM

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QUOTE(fipoch @ Mar 27 2015, 08:56 PM)
Just an update, I did some googling and gave Apple this number : 026001287.......
Hopefully no problem at Maybank's end.
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rclxms.gif hopefully you will get it fast...good luck.

hmm.gif this number is Maybank routing number?
I think another forummer bluereo is interested with this routing number (see post#3 and #8)
you googled for the number...where & how?



bluereo
post Mar 31 2015, 12:03 PM

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QUOTE(T231H @ Mar 27 2015, 09:02 PM)
rclxms.gif hopefully you will get it fast...good luck.

hmm.gif this number is Maybank routing number?
I think another forummer bluereo is interested with this routing number (see post#3 and #8)
you googled for the number...where & how?
*
Wow..that's great biggrin.gif

I still awaiting for their reply.
I had told them to refund via bank draft/ cheque since the abnk key is not applicable to used in Msia.
waiting waiting waiting.. 2 days passed sad.gif

 

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