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 DIGI POSTPAID TO OTHERS TELCO, STILL UNDER CONTRACT! HOW??!!

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TSomg528
post Mar 19 2015, 05:33 PM, updated 11y ago

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Hi, I've been using Digi for the past few months and I feel that the coverage are suxk and i plan to switch to other telco.

Is it possible to do so as I'm still under contract with Digi.. hmm.gif icon_question.gif
TSomg528
post Mar 19 2015, 05:38 PM

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QUOTE(Aftermaths @ Mar 19 2015, 05:37 PM)
How about u straight ask digi ppl?

Most probably they will mention a term --> "Penalty"
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They charge me RM500...
my area totally dont have coverage and yet they say I agreed with T&C when sign up with them...
wth....speechless... mad.gif mad.gif
TSomg528
post Mar 24 2015, 10:04 PM

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QUOTE(sms2u @ Mar 20 2015, 08:27 PM)
I signed with them last year...so dont think I can entitle for this package...
cry.gif
TSomg528
post Mar 24 2015, 11:07 PM

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QUOTE(zher4883 @ Mar 24 2015, 10:29 PM)
Complain to CFM regarding this issue. If they found out it's unfair for you, then they will award you to terminate contract without penalty
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What is CFM? I call their customer service and lodge 2 complaints and yet everything the same and said i shld know my place coverage well. Crazy them.
TSomg528
post Mar 25 2015, 09:27 AM

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QUOTE(zher4883 @ Mar 25 2015, 07:48 AM)
Lodge a complain here, it's a government agency
http://www.complaint.cfm.org.my/
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it is working? hmm.gif hmm.gif
TSomg528
post Mar 25 2015, 10:45 AM

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QUOTE(zher4883 @ Mar 25 2015, 10:03 AM)
you want to pay 500 or not? If no, just complain to CFM you you might get yourself terminate without penalty
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tongue.gif tongue.gif

i will try it...thanks for the help! rclxms.gif

 

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