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 DIGI POSTPAID TO OTHERS TELCO, STILL UNDER CONTRACT! HOW??!!

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TSomg528
post Mar 19 2015, 05:33 PM, updated 11y ago

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Hi, I've been using Digi for the past few months and I feel that the coverage are suxk and i plan to switch to other telco.

Is it possible to do so as I'm still under contract with Digi.. hmm.gif icon_question.gif
HonMun
post Mar 19 2015, 05:37 PM

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Money will solve any issue
Aftermaths
post Mar 19 2015, 05:37 PM

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How about u straight ask digi ppl?

Most probably they will mention a term --> "Penalty"
akiboyz
post Mar 19 2015, 05:38 PM

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Get blacklisted and change new number
TSomg528
post Mar 19 2015, 05:38 PM

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QUOTE(Aftermaths @ Mar 19 2015, 05:37 PM)
How about u straight ask digi ppl?

Most probably they will mention a term --> "Penalty"
*
They charge me RM500...
my area totally dont have coverage and yet they say I agreed with T&C when sign up with them...
wth....speechless... mad.gif mad.gif
Aftermaths
post Mar 19 2015, 05:48 PM

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always try prepaid 1st b4 commit postpaid happy.gif
fin307
post Mar 19 2015, 07:55 PM

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QUOTE(omg528 @ Mar 19 2015, 05:38 PM)
They charge me RM500...
my area totally dont have coverage and yet they say I agreed with T&C when sign up with them...
wth....speechless... mad.gif  mad.gif
*
well. you should have spend your time to read the T&C tho. a lots of hidden "faqs" there.
Some will probably "appear" the moment you want to terminate or want to change telco.
That's purely business.
acbc
post Mar 19 2015, 07:56 PM

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Pay penalty first then do MNP to new telco.
kaneshi
post Mar 20 2015, 01:28 PM

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You should have tried their money back guarantee in 7 days :-)
sms2u
post Mar 20 2015, 08:27 PM

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QUOTE(kaneshi @ Mar 20 2015, 01:28 PM)
You should have tried their money back guarantee in 7 days :-)
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Can refer the detail in digi website
http://new.digi.com.my/cs/Satellite/ecomm_..._Back_Guarantee
TSomg528
post Mar 24 2015, 10:04 PM

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QUOTE(sms2u @ Mar 20 2015, 08:27 PM)
I signed with them last year...so dont think I can entitle for this package...
cry.gif
zher4883
post Mar 24 2015, 10:29 PM

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QUOTE(omg528 @ Mar 24 2015, 10:04 PM)
I signed with them last year...so dont think I can entitle for this package...
cry.gif
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Complain to CFM regarding this issue. If they found out it's unfair for you, then they will award you to terminate contract without penalty
TSomg528
post Mar 24 2015, 11:07 PM

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QUOTE(zher4883 @ Mar 24 2015, 10:29 PM)
Complain to CFM regarding this issue. If they found out it's unfair for you, then they will award you to terminate contract without penalty
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What is CFM? I call their customer service and lodge 2 complaints and yet everything the same and said i shld know my place coverage well. Crazy them.
bububang
post Mar 24 2015, 11:45 PM

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zher4883
post Mar 25 2015, 07:48 AM

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QUOTE(omg528 @ Mar 24 2015, 11:07 PM)
What is CFM? I call their customer service and lodge 2 complaints and yet everything the same and said i shld know my place coverage well. Crazy them.
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Lodge a complain here, it's a government agency
http://www.complaint.cfm.org.my/
TSomg528
post Mar 25 2015, 09:27 AM

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QUOTE(zher4883 @ Mar 25 2015, 07:48 AM)
Lodge a complain here, it's a government agency
http://www.complaint.cfm.org.my/
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it is working? hmm.gif hmm.gif
zher4883
post Mar 25 2015, 10:03 AM

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QUOTE(omg528 @ Mar 25 2015, 09:27 AM)
it is working? hmm.gif  hmm.gif
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you want to pay 500 or not? If no, just complain to CFM you you might get yourself terminate without penalty
TSomg528
post Mar 25 2015, 10:45 AM

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QUOTE(zher4883 @ Mar 25 2015, 10:03 AM)
you want to pay 500 or not? If no, just complain to CFM you you might get yourself terminate without penalty
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tongue.gif tongue.gif

i will try it...thanks for the help! rclxms.gif

 

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