I am using Note 4 and 3-4 bar signal. Mine maybe nearby the tower. But 25 Mbps is enough already. Already fast enough.

me: hi there. pls enable the lte voice aka 4g components for my xxxxxx0188
me: i know u may asking me to subscribe mi38 or whatsoever, but if still can't 4g then how?
Adawiyah: The 4G service will be automatically active when you are active mobile internet.
me: so how if not activated?
Adawiyah: You may call our technical helpdesk for further assistance.
me: my xxxxxx4888 not in mi38 but it is in lte voice. i have talk to IT Healpdesk b4, they said it is not related to either have mip or not the problem is celcom 'forget' to insert the 4g component into the number lol lol
Adawiyah: Fyi, to make upgrading network to 4GLTE you must follow the term and condition as below. Firstly, your simcard must have 32kb - 64 kb for memory. Secondly, inside your account must have activation for monthly mobile internet. Lastly, you must make sure your device can support signal for 4GLTE.
me: my device is mega 6.3 4glte
me: my sim is 064 sim
Adawiyah: Yes.
me: my place is 4g coverage. how do i know?? koz i m using my xxxxxx4888 which has no mip and i can get 4g signal and able to hit 35mbps dl speed.
Adawiyah: Okay.
Adawiyah: You are advised to make subscribe mobile internet to us 4g service.
me: my question is, what if i have subscribe the mi38 for my xxxxxx0188 and still not able to get 4g. will u refund me?
me: kindly pls use ur centouch to check my xxxxxx4888 and xxxxxx0188.
Adawiyah: You may revert back to us for further assistance.
me: 1 with lte voice and 1 don't have. both don't have mip.
Adawiyah: Can you clarify on me what the MIP?
me: fyi i am facing the issue for my xxxxxx4888 when ported from tunetalk. talk with IT Healdesk and they told me they can only insert the 4g components on the next month koz they are having 4g component issue on january especially the new accounts.
Tme: MIP Monthly Internet Plan.
Adawiyah: FYI, for prepaid number we are unable to insert the 4g compenents.
me: and tadaaaaaaa i saw the LTE Voice in my xxxxxx4888 on february
Adawiyah: components
me: omg!!!!!!!! u must be kidding me!!!
Adawiyah: We unable to insert the 4g service for prepaid.
Adawiyah: You are advised to call our technical helpdesk for further assistance.
me: so u mean u r totally no idea about the 4g thingy isn't it?
Adawiyah: For prepaid 4G will be automatically update when you have subscription mobile internet.
me: tbh, if u don't have idea u better stop giving wrong info to your customers. koz this may mess up the cases worse
me: u can complain me in celcom. my dealer code is xxxxxx64.
Adawiyah: Okay.
Adawiyah: Is there anything else that I may assist you with today?
me: my customers telling me they getting different answers from 1111, celcom chat and it helpdesk regarding their celcom issues. now i believe it d.
Adawiyah: Okay.
me: i will have to write a report to my northern region manager regarding this serious matter. tq for ur time.

This post has been edited by NSR: Mar 26 2015, 05:56 PM

most of the cs doesn't know anything

They merely or more likely receptionist, take down info & pass to respective person/department. Also script reading.

no MIP but got 4g

Look at my ioxnet speedtest without mip


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Last time i use ON 4GLTE then 4GLTE YES to 28882

Ask him subscribe the daily plan and see how, make sure he stays at high 4g coverage

Great job ..Streamyx n yes fiz..

just want to know get the most out of celcom 4g speed.. im at jb and melaka... dont see alot 4g users..

yeahhhh now with Xpax can surf until ur internet plan expires. Best news I heard today!


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Capped speed after finish quota la kan?

Not too sure yet but im sure now it is no more pay per use. it is now unlimited internet access which is good la, i dont need to pay after my quota finish. recently change xpax rm38 2gb. so far so good, im loving it!

old news ah? but recently i only heard the changes from pay per use to unlimited news wor. i just started using rm38 for 2gb. so far so good am enjoying it a lot

This post has been edited by AdikDoyok: Mar 27 2015, 05:12 PM

sekali summon, terus masuk join the group

why many members praise xpax today?

newly joined members plak tu

This post has been edited by Rudd: Mar 27 2015, 06:41 PM

capped speed is 64kbps.

Unmeter not no less nger

sekali probably is senior member dupe account here

Haha true