Outline ·
[ Standard ] ·
Linear+
Food Klang Valley Japanese buffet, .
|
SuN_RaE198
|
Jan 8 2009, 08:19 PM
|
|
QUOTE(Sookiesookie @ Jan 8 2009, 03:30 PM) Most horrible place (Tenji) ever. Went there today and they said that they're fully booked until the 15th for lunch session. Ask them why their phone cannot be reached and they say their "system is down" without even an apology. So don't bother calling cause they're not even bothered to fix their stupid phone. I tried for 3 days in a row including night time. If you haven't made a reservation you can forget about the promo. How to even make a reservation when you can't even contact them?? And they should just take down the promo banner cause its not "valid" anyway. At least they can let people know that they're fully book until the 15th cause I saw alot of people being turned away due to this ignorance. Lousy service. Jogoya is waaaaaaaay better.  which number did u call? i tried the number on their website, couldnt get through the whole night. but i realised they have a different number printed on their card. my experience with their front counter is the exact opposite as yours. i reached before 11.30, and walked in to make reservations for 12pm. they said they have to give me an outdoor table coz indoor tables that big are already booked. however, when my family arrived they said that they have an indoor table if we prefer that.  the guys at the front counter were very nice, kept smiling and were very polite throughout the time.
|
|
|
|
|
|
SuN_RaE198
|
Jan 8 2009, 10:06 PM
|
|
QUOTE(Sookiesookie @ Jan 8 2009, 09:04 PM) 1700801818 for tel and 0362036396 for fax. I call both for 3 days trying from morning 10a.m until 3a.m (It rang like normal at 3a.m but obviously no one picked up.) on one particular day just to test whether is the phone line real or not. Dunno, I reached around 11:15 and they open about 11:35. And they didn't let anyone enter until around 11:50 even for those who made reservations. A lot of the people came and complain about their phone not working and not one word of "sorry" even came from them. They look like they didn't care at all. And they don't even bother to tell every detail. I had to keep asking, probing them with questions before they say that they are fully booked all the way to 15th Jan. Its pretty sucky service for a so call high class restaurant. They could at least put a notice in their website or some where stating that they are fully booked until the 15th so people won't have to go there like fools. Or at least pick up their phone ( I suspect their phone is not down like they claim. Probably they just don't wanna handle any calls.) and let us know that they are full until the 15th. Its common courtesy. Right now the only way we can get info from them is going there and not everyone lives so near Mont Kiara. Which day did you went? There have been reviews on their service and certain food declining in quality since they day they opened. Started great and now ending horribly.  i went last week. they were very nice throughout the conversation. but i din ask them bout not picking up la.  i did take a risk by going without reservations though. lucky they had tables. the place got kinda empty after 1pm, so you might wana try that. last week there were quite many people, but i guess not as many as it is now. before 11.30 got some people hanging around, but no long queues or whatever. the only queue was around 10ppl long, which was caused by someone in front who came in a very big family.
|
|
|
|
|
|
SuN_RaE198
|
Jan 9 2009, 07:13 AM
|
|
QUOTE(Sookiesookie @ Jan 8 2009, 10:21 PM) Today the queue was quite bad. And those who didn't make reservations are not allowed in. My friend gave his number to them and ask them to call us when they have a table. No call also. And I have friends who went there said that around after 1-2p.m like that they stop replenishing some food like the coconuts. That's why we went around 11 thinking better to be early. I met 2 of my friends there with their respective groups both of them also got turned down. Maybe you're just lucky la or maybe you look like some rich important person. Hahaha... Won't be going back. My makan gang is pretty pissed off at the place. haha. its possible that last week not that many people were interested/know about the place, or they're rushing now for the promo.  nah, looks has nothing to do with it. went in jeans and tshirt only. at 1-2 they were still replenishing the coconuts, but i realised the grilled food section was closing down though
|
|
|
|
|
|
SuN_RaE198
|
Jan 9 2009, 05:25 PM
|
|
QUOTE(exshige @ Jan 9 2009, 09:13 AM) thats the problem.. if they advertise 11:30-3pm... why are they closing down way before the end of the session? on the day i went.. not only the coconut stop replenishing at 1pm++, the grille section were closing down around 1:30pm, choc fountain was not working since 12pm, cooked food was always empty most of the time after 12:30pm.. and by 1pm++ u will be lucky u still can get some of those popular cooked food... i never had a single tempura prawn fritter that day... and i went in at 11:50am.. they should make sure every food is still available even at 2.59pm...  then i guess i was just plain lucky that day? they still had everything, even lots of oysters coz not many ppl around. only the grilled food section was closing down, almost 2pm when i saw that.
|
|
|
|
|
|
SuN_RaE198
|
Jan 17 2009, 10:18 AM
|
|
QUOTE(vkeong @ Jan 17 2009, 03:04 AM) oh? means the 49.90 thing is still going on? because if inclusive tax it'd come to that amount...... yeah, the promo is currently 49.90 plus 10% tax. so it comes out to 55. pretty similar to the old promo, only that now its fixed time, you dont get to eat for only an hour or two.
|
|
|
|
|
|
SuN_RaE198
|
Mar 30 2009, 06:19 PM
|
|
QUOTE(goldfries @ Mar 30 2009, 06:17 PM) ok guys. i went to Tenji again and i would probably be my last visit. food was nice (love the soft-shell crab and pomfret) but ah, you know la the dishes are pretty much the same. you'll get bored! and i would like to confirm that the oysters are not as gigantic as before. heck looks normal sized. in short, the oyster i saw today has the flesh mass that's 1/3 of the one in my photo.  haha, so panasonic88 was right. i confirmed it today.  i remember reading in the sun last week or so, a review on Tenji. They mentioned that the huge oysters were out of season or something, so the oysters they serve are smaller. truth or just an excuse?
|
|
|
|
|