Normally, I also use Chartis. Like what munkeyflo pointed out, bring along the travel insurance documents with you. Make an extra copy, put in a plastic bag and keep it safe. One inside your luggage, the other inside your backpack/handbags etc.

How long is the delay? According the normal terms, if it's less than 6 hours, it cannot be claimed. That's what I got when I flew 2 weeks ago. My flight was eventually cancelled and I was given a new flight instead by the company. For my issue, I had a valid claim as I was given a diff flight from what I had on my initial flight.

Ask the airlines to print you a piece of paper regarding the new scheduled time. It'll be better if you can get the verification straight from the airport staffs. Just let them know that you want to claim travel insurance, they'd know what to do.

No prob. Hopefully it helps.

As long as its within the same zone + its still within the day limits, its can be used. Still, you need to double confirm with your agent though. I buy mine annually so as long as I travel within the zones that I am covered in, I'm alright.

Delays depend on how long the delays are. However, regarding the transport part, you might wanna check with your agent on the T&Cs of the "connecting" transport that you have booked. In some situations, they might let you claim.

If that's the case, why not buy the regional type? I always buy the different Zones type whenever I have plans to go around from places to places for some time.

Try check insuredaily.co.uk

I have not used them so i am not too sure about the reviews etc.

This post has been edited by digitalz: Jan 27 2016, 08:49 AM