i recently bought a travel insurance from LONPAC insurance bhd and wanted to claim for my medical expenses.

when i file the claim form, one of the document i need to submit is a copy of bank statement or saving book if opt for e-payment into bank account. I felt that this is kind of personal info especially the bank statement.

any expert here know is this request acceptable? my common sense is that they request it because they want to counter check to make sure the account you provided is correct.