product link
http://forum.lowyat.net/index.php?showtopic=287220&hl=

i bought a thumbdrive reader from a member here . item received and i hav no time to check since i am in hurry for a bus to KL . so the item left in my house without open the box .

friday , 6/10/2006 , i back at my hometown ( kluang, johor ) and i open the thumbdrive reader box and would like to use it . once i plug in the thumbdrive card reader , and my mmc ( which is 100000% working condition ) , the card reader cant detect my mmc , so i change another sd , which is my camera SD . and the same result showing that '' please insert a disk into x:\ ''

so i pm the seller , and ask for the resolution , and the seller offer me 3 solution which i really not satisy . forget abt some ''special'' question and i would like to make it short , i will post that 3 solution offered by the seller

1.) send the items back to me and i full refund to you - RM17.
2.) send the items back to me and i send it back to you at no charges.
3.) rma at pj ss2 / subang jaya ss15 at your convenient time.

for the first solution , i not satisfy since i hav to pay rm5( first time buying postage to my address ) + rm5 ( postage to seller address ) which is total rm10 . well , after paying rm 10 for courier , and i get nothing and wasting my time to test the card reader on few pc and few mmc/sd . i will just get back my rm17 , and waste rm10+time ,

for the second solution , i will total pay rm5( first time buying postage to my address ) + rm5( postage to seller address ) , and get back a new thumbdrive card reader , the thumbdrive card reader price is rm17 , postage totally is rm10 , so i pay extra rm5( postage to seller address ) , mean i pay twice postage fee to get a thing which is less than 200G ( including the plastic cover ) , why must i do that ?

for the third solution , i think the transportation fee for me to go there , simply cost more than rm10 .

sorry if my english not that good .

This post has been edited by player10: Oct 9 2006, 12:16 AM

question by seller in private messages :

when u purchase stuff at shop, do they need to provide your petrol cost coming to their shop?

when u need to claim warranty, do they need to pay your petrol cost for you to come to their shop for warranty?

he need my answer for this two question , because i dun want to pay the postage again , to send back the item , and the postage for the item to my address for the second time

my answer , for the first question : i do pay postage for the item to arrive at my home

for the second one : if the item received in perfect condition , then i still need to pay petrol cost to go to that particular shop for waranty ?



This post has been edited by player10: Oct 9 2006, 12:21 AM

updated in post #1 , the link to product

quote from seller private messge :

''we done our best part at here but things going wierdly n we don wish too. who want to sell stuff to you that is spoilt and taking so much time to discuss with u on this small matter?

dude, the resolution that i given to you earlier is accept by 99.9% by others buyer and u r the only 1% which i got you a buyer... i must say i am so unlucky.

if u don wish to pay anything, i got one more resolution for u but it may sound not reasonable to you but it works on those 1% buyer "



who want to argue if the item received is in working condition ??



can u tell us who making this statistics ? who is unlucky at the first place ?

and personally , i dun like people call me as ''DUDE'' , thx

This post has been edited by player10: Oct 9 2006, 12:28 AM

cant deny that he is a good seller and with good reputation and bring alot of good product to our community at affortable price .

he also provide some troubleshooting , but the outcome are the same , this is the fact .

so i choose to solve it peacefully

This post has been edited by player10: Oct 9 2006, 12:32 AM

em..maybe

but if like that i must pay double postage for a item . why must i ??

This post has been edited by player10: Oct 9 2006, 12:37 AM

em...the thing is not damage at the cover ( outside ) , and i believe is some circuit problem in the chip , so no blame to courier or poslaju .

please step into my shoes and think abt my situation . the thing received is faulty already , try not to make any comparison and imagination when buying at shop , now the dispute happen caused by online purchasing , different terms and conditions

and , if we buy something at shop , who expected we bought a faulty product ? i believe that no one will expect that .

btw , some dealer really come your home and collect faulty item at no charge , and does ship back a working product -- DELL

This post has been edited by player10: Oct 9 2006, 02:18 AM

i bought since i believe Vcool is a good seller .

but the fact is , item received in faulty condition

anyway , i decided to bring it to local pc shop to check

This post has been edited by player10: Oct 9 2006, 03:00 AM

ya , i get ur mean la

jus want to clear that what i say is fact , tak tipu

you pulak tak get my mean

then why at first you ask me to pay for the postage to send back to you , and the postage send back to me ? why dun you refer this first before you tell me that ?

screenshot attached




so who didnt follow the statement in you quote at first ?? MR.Vcool ?

answer my question

and kindly include the link for your quote

This post has been edited by player10: Oct 9 2006, 11:38 AM

i also want to settle down peacefully as i know u r a seller with good reputation ya

but can you kindly explain your quote ?

no , you just reply the link

and not the quote which is state that


please explain here to our community

This post has been edited by player10: Oct 9 2006, 06:14 PM

i choosing option #2 , so i would like to receive a card reader