1) During your initial registration with DiGi, certain information could be wrongly captured. For example your name could be Mohammad Ali but was registered as Muhammad Ali.

2) You have outstanding with other telcos which you have not settled and you have been put into the telco's blacklist.

3) Mobtel being ported is under suspension.

This 3 reasons are the most common issues that happens.

This post has been edited by jceh83: Feb 12 2015, 03:28 PM