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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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wil-i-am
post Mar 10 2016, 07:05 PM

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QUOTE(TenSou @ Mar 10 2016, 05:05 PM)
Should I call maxis and insist that I was mislead by the website and have the replacement fee waived or will it be pointless?
TLDR: router broke, website says 1 year warranty only, mine's way over warranty so I opened up the router, replacement guy told me there's lifetime warranty on router later.
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I wud advise u call their CS as there is no harm trying

wil-i-am
post Mar 13 2016, 09:08 PM

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Now only I know Maxis have tis policy during replacement
wil-i-am
post Mar 16 2016, 06:49 PM

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QUOTE(denzel88 @ Mar 16 2016, 03:34 PM)
Hi all

Someone that maxis fibre called me. She said that the modem power adapter needs to be change. She ask for an appointment date . Not sure if it's real or a scam.

Anyone got the same call?
Thanks in advance
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How they get hold of yo phone no?
wil-i-am
post Mar 19 2016, 11:02 PM

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QUOTE(denzel88 @ Mar 19 2016, 08:12 PM)
Then guy offered me to upgrade 10mb to 20mb by just an extra rm20 exclusive tax. I rejected the offer due to requirement of 24 months contract.
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Smart move

 

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