Ok guys, i reallllyyyy need help on Maxis Fibre acc..

Last year (Jan 2021) my Father start subscribe Home Fiber, but i'm the one who pay it monthly.

Around this year Oct, i've stop paying bcs i've got sime finance issue. Planning to pay and resume their fiber service in few month.

However, today i went to thier branch to pay the outstanding (around RM3++) but the staff said that my fiber acc has been terminated on 24 nov 2022.

My question is.... Can somehow or is there any way they can re instated the acc?

I dun mind to pay the outstanding coz the contract is about to finished in few months..