Looking for Maxis dealer... PM me, THANKS.

I was using Maxis in 2020, but terminated it and switched to Unifi in Oct 2020. However, even after receiving my first Unifi bill, Maxis was still sending me another last bill.

I told Maxis local shopping mall branch, when I request to jump ship, I had to contact Maxis and settle everything before getting their consent for the switch. So I did exactly that, and therefore they release my account and that is how I managed to sign up with Unifi. So why after the cancellation I get another bill?

After few working days, the branch whatsapp me saying all they can do is reduce the total by RM60. But why should I pay the balance, whatever the amount be, since it is practically impossible to subscribe to both maxis and unifi at the same time (in my case).

Tried contact Maxis HQ via customer service but cannot get hold of anyone. Anyone can provide some advice? I have unifi bill to show Maxis, both charging me for the same period!

Whatsapp them : bot reply.
"Hmmm...We seem to be experiencing some technical difficulty. Please come back and try again later.
You can also access our Maxis Care portal to manage your account or services. Thanks.
https://care.maxis.com.my/

Reply ⿫ to go back to the main menu"

Called their number 03-7492 2123 : call ended without any ring tone

Thanks. If that is the case, I'll just confirm with Maxis.