The components of Unifi Home Fibre Service:
- Internet service
- Voice over internet (VOIP) service
- UnifiTV


What are the components of Maxis Home Fibre service? Is it just internet service and phone service?


I want just internet service and phone service.


The reason of me rejecting Unifi Home Fibre Service is that I am unable to remove UnifiTV from Unifi Home Fibre Service.


Thank you.

It is going be my first time to subscribe to Maxis Home Fibre 100 Mbps service (RM 89.00). I plan to add RM 10.00 / mth for unlimited calls.


I want just internet service and phone service.


1) Correct me, if I am wrong. The monthly subscription fee is RM 104.95 (which is RM 99.00 with 6% service tax), right?


2) For Maxis Home Fibre 100 Mbps service, is it true that I receive the equipment form Maxis?

- Modem (comprising either the Optical Network Terminal (“ONT”) or Broadband Termination Unit (“BTU”) as the case may be).
- WiFi 6 certified router.
- Digital Enhanced Cordless Telecommunication Phone (“DECT”) phone.


3) How many electrical power sockets do I need, for Maxis Home Fibre service?


Thank you for your advice.

This post has been edited by kart: Dec 5 2024, 04:44 PM

Thank you for your respective replies, jsnhoh and blibala.

Noted.

I just want to make sure that Maxis will not give me a set-top-box for IPTV, for any sort of content streaming service.

Basically, I want just internet service and phone service.

_____

What is the best brand of WiFi 6 certified router and Modem (Optical Network Terminal (“ONT”) or Broadband Termination Unit (“BTU”)), given by Maxis?

This post has been edited by kart: Dec 6 2024, 08:15 AM

What is the best brand of WiFi 6 certified router and Modem (Optical Network Terminal (“ONT”) or Broadband Termination Unit (“BTU”)), given by Maxis?


Or, does Maxis provide only 1 brand of router, ONT or BTU?


Thank you.

Thank you for your informative replies, blacktubi.


So, are D-Link routers not provided by Maxis? It is ok. I understand.


I am going to subscribe to Maxis Home Fibre 100 Mbps service. So, as you said, I have to lower my expectation, and accept the Maxis-supplied router and modem are of lower quality.


If there is a slightly better brand of the Maxis-supplied router and modem, I will ask the Maxis installer to provide that particular brand, to my house.


I am not knowledgeable in networking equipment. So, I will stick with Maxis-supplied router and modem at the moment.

This post has been edited by kart: Dec 8 2024, 09:28 AM

Thank you for providing the list of Maxis-supplied routers.

Which router should be the best router, among these Maxis-supplied routers?

I will ask the Maxis installer to provide that particular brand, to my house, if it is possible.

For my Maxis Home Fibre subscription, Maxis gave me TP Link EX230v router.


In order to enable DNS over HTTPS (Secure DNS), I tried to type the following Cloudflare DNS in the router’s gateway IP address.


Advanced > Network > LAN Settings > DHCP Server

Primary DNS : 1.1.1.1
Secondary DNS: 1.0.0.1


However, https://dnsleaktest.com shows that the DNS assigned to me is 162.15X.XX.XX (X represents a number).


Is my method incorrect? Please advise the correct steps to implement DNS over HTTPS.


Thank you.

PRSXFENG

Thank you for your reply.

Is it actually the limitation of TP Link EX230v router that does not allow DNS over HTTPS, rather than the restriction imposed by Maxis?

https://dnsleaktest.com shows that the DNS assigned to me is 162.158.25.XX (X represents a number).

I did change Primary DNS and Secondary DNS a few days ago, and restarted my router a few times. However, dnsleaktest did not show 1.1.1.1 as the DNS assigned to me.

For my Maxis Home Fibre subscription (under TM infra), Maxis gave me ZTE ZXHN F620 GPON ONT, and TP-Link EX230v router.


The Gateway IP address of TP-Link router is http://192.168.1.XXX (X represents a number).


What is the IP address of ZTE ONT (for accessing the ONT setting)?


Thank you.

Thank you for your information, PRSXFENG.


It is for me to understand the setting of ZTE ONT. However, I will not change the setting, because I am not knowledgeable in networking.


I tried to plug a LAN cable between LAN2 port of ZTE ONT, and the LAN port of my computer, but my computer shows that 192.168.1.1 IP address is unreachable.


Since I am using TM infra, the username and password of ZTE ONT should be same, as mentioned in the video you shared, right?

Previously, I used TMnet Streamyx internet service (under copper wire infrastructure).


In the event of heavy rain with thunder, I would detach the RJ-11 telephone cable between ADSL Router and the wall socket, to prevent the ADSL Router getting struck by lightning.


At present, I am using my Maxis Home Fibre subscription (under TM fibre infrastructure).


Do I need to detach the optical fibre from ZTE ONT during heavy rain with thunder, in order to prevent TP-Link router and ZTE ONT getting struck by lightning?


Thank you for your information.

For my Maxis Home Fibre subscription (under TM infra), the LOS indicator of GPON ONT is blinking.


The cause is that there is a fiber cut just outside the MDF room.


1) For such fiber cut (which is not inside my home), am I required to pay for the fibre replacement cost to Maxis? Or, will Maxis absorb the fibre replacement cost?


2) For such fiber cut, will the TM technician replace the portion of the fiber near the fibre cut, or will the TM technician lay new fibre from the MDF room to my home?


Thank you for your clarification.