Hi All ,

Just want to ask some advice ,

Recently i juz upgraded my broadband to maxis one prime package consist of home broadband and data for phone , im having problem with my backup dongle, after test i cannot connect to internet, after some checking with maxis its revealed that my current sim card serial numb (for backup dongle) are not telly with the registered under my name in Maxis system , it is belong to another people. When i confront maxis installer, he keep giving me excuses and keep said about he give loan to another people, and he promise me to find back sim card with same serial number, i suspect installer are dishonest, where should i report this matter ?

This post has been edited by karastree: Sep 4 2020, 04:51 PM