Hi Sir/Mdm,

Reference is made to your feedback shared via Malaysian Communications and Multimedia Commission (MCMC) in regards to MaxisONE Home fibre service account.

We regret to learn on your feedback pertaining to the Home Fibre services. We truly apologize for any inconvenience the service downtime may have caused. However, this service interruption was unplanned and hence there was no notice provided. We do our best to provide the best possible level of service. Whilst we will make every attempt to provide a fault free service, the services are not fault free from Matters beyond Our Control.

Based our service analysis, the issue impacted nationwide customer has slowly recover as of 2.45am on 16 April 2019. We appreciate your assistance to reboot the equipment’s and revert to us should the issue persists.

Alternatively, you can also tweet us @MaxisListens http://twitter.com/MaxisListens or reach us via our LiveChat support channel at https://chat.maxis.com.my/login.aspx

Thank you for your understanding and most importantly, your continued support.

No problem now, works perfectly as usual. Just keep in mind changing to a better router is recommended.

In maxis supplied configuration, its unstable
Disable IPv6, disable unused services, change the default subnet to something else
I've had it running well after performing all that

got show any phone number?

The number look suspicious, just ignore.

You may clarify with maxis by call them, they'll double check for you.

You can check with fast.com
That's directly testing with Netflix servers.

Do change the DNS too. Maxis one is terrible. Use Google or cloudflare one for quicker browsing