Im on the 100mbps plan.. and when i got it, no one ever mentioned the 4g backup to me.. and it was not on the brochures too.. and now since my fiber had problems, i was informed about it… but yes.. its not really fair to tack on a 12 month contract on me though. Not sure if Maxis can give a comment about this.

• Unifi does not drop price for existing subscribers.
• BUT, Unifi apply perpetual free speed upgrade (except certain categories), AND, does not apply (re)new contract for it.

• Maxis does not upgrade speed for existing subscribers.
• Maxis also did not drop price for existing subscribers.

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Basically, existing subscribers are currently screwed royally by Maxis' inaction.
Why stay when you can alternatively get  the same speed from a cheaper provider.

Yup did that everytime i want to use the apps which cant default load on maxis fibre.

But the connection are deteriorate abit as the ping are higher and the speed macam slightly lower.

On another note, my maxis apps got that free speed upgrade link already.

Already submitted for free speed upgrade request.

It's written on the FAQ.

On that page written no contract required.

CGNAT, not CCNAT.

Backup dongle is minimum subscription period is 1st year, NOT expired and gone after 1yr. I still have it right now beyond 1st year anniversary, month 18th(?).

Have you applied the free speed upgrade through MyMaxis app?
It's not automatic even if eligible and free.

Maxis App - payment TNG (collect points)

Apply transfer out and then ask them for retention offer. Can usually get free 6 months.

Yes like what i did last year.
Given 2 choices.

Maintain 500mbps and free 6 months. After 6 months, rm139/mo (was 159)

Upgrade to 1Gbps and free 6 months, after 6 months,
Rm159/mo (this one i can add on rm1 for 65 inch tv)

I choose the latter one. 😂

Would recommend to apply for port in through walk in Unifi or Agent.

Unifi offer 6 months free for port in. Once Maxis received port in request from Unifi side, you'll receive call from Maxis retention department and counter offer you.

Even if Maxis fails to call you for retention offer, you can still opt for Unifi 6 months free port in.

However if you personally prefer Maxis, you can still call their hotline and reach out to Fibre team and officially ask them, How To Proceed for Termination of Maxis Fibre. Upon reaching that department call line, just inform them that you have request port in to Unifi, so you're just enquiring how to port out.

Thay should trigger them to look into your case and counter offer you.

Troublesome but depends on your personal preference on how to deal with them.