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Unifi Official TM UniFi High Speed Broadband Thread V20, ( -_･) ︻デ═一▸ Maxis & Time
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SUSweretiger
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 Feb 3 2015, 04:51 PM
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hi,
I just get a promotion from VIP5 -> VIP 10 last week. so now i testing the speed and found out it is the same.
Now i try to test the speed directly via the modem (previously via the wireless) itself. Issue is, i cant connect it via the cable. i have tried LAN1 port and it is working, but my laptop show unidentified connection, hence, no connectivity at all.
then i tried LAN2->4, all port not giving me any signal at all.. as in no blinking light @ my laptop port....
LAN1 got the blinking.... others dont have.
what can i do? coz i cant even connect directly to the modem.
the Wireless modem is connecting to the LAN1... funny... why cant my laptop?
using alcatel lucent i240g
This post has been edited by weretiger: Feb 3 2015, 04:52 PM
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SUSweretiger
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Feb 3 2015, 06:46 PM
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QUOTE(cherroy @ Feb 3 2015, 05:57 PM) Your laptop can't straight online with connecting to the BTU (or so called Modem). cannot.... icon showing [!] with unidentified network.... |
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SUSweretiger
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Feb 3 2015, 07:10 PM
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QUOTE(heizad @ Feb 3 2015, 06:58 PM) i think it was a statement not a question...only the router can connect to the BTU..the router will do the internet dialing from its WAN > BTU LAN 1...have you tried to connect using router's LAN port? Aaa... i cant direct connect to that fiber modem? ok ok ... so i can use cable connect to the wireless modem and test the speed from there? below support from Unifi means that? not direct connect to the BTU? is it? Dear Sir / Madam,
Thank you for contacting TM UniFi.
Referring to your report number xxxxxxxxxx feedback via UniFi portal regarding on UniFi connection issue, we regret to hear that you have been facing with such difficulties and we sincerely apologies for any inconvenience caused. Please be informed normally you have to get 60% for download and upload from the package that you subscribed. If you notice your internet speed below than that, kindly send some screen shots of your speed test result in jpeg format from your PC using UniFi internet service. Please refer to the guideline below to test speed:
Before running the speed test, please make sure to
1. Off and On all equipment (Fiber Home & RG D-LINK router)
2. Bypass any device (Switch/Hub/Router - if you use any)
3. Use LAN cable connection instead of wireless for more accurate results
4. Ensure that there are no other programs running in the background while you are doing the speed test
To run the speed test, please click on the links below |
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SUSweretiger
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Feb 3 2015, 08:22 PM
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QUOTE(heizad @ Feb 3 2015, 07:56 PM) yep..LAN cable connection to the router...port no 4 already reserved for hypptv..so u can use other LAN ports for testing  Thabks mate! Tested speed is like 5m line punya.... Haiii... No change |
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