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Unifi Official TM UniFi High Speed Broadband Thread V20, ( -_・) ︻デ═一▸ Maxis & Time

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hianz86
post Jul 7 2015, 02:27 PM

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i just went to TMpoint and check out the 30mbps upgrade. They inform me only avail for landed unit. High rise building all not avail. But my friend just got call from TM and they will help him to activate it in 3days time. He is staying in condo.

then i ask for 10mbps upgrade at RM179, they told me yes it is avail but mid july but then only for new application, existing VIP5 will not be able to upgrade to such plan. Anyone can confirm this? really make me angry to the max
hianz86
post Jul 7 2015, 02:42 PM

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QUOTE(Maximp @ Jul 7 2015, 02:41 PM)
just upgraded to 30mbps via call from unifi
rm200 not inclusive of gst currently using 10mb
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where do you stay? is it landed or high rise building?
hianz86
post Jul 10 2015, 12:07 PM

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QUOTE(RViN @ Jul 7 2015, 06:55 PM)
So is the 30mbps package still only available in the original testing areas or has it been opened elsewhere?

I'm in Selayang (next to Kepong, one of the original test areas for the 30mbps), so wondering if I can apply for the 30mbps or not.

Gonna be a new application if that matters.
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No man....most likely selayang not in coverage of 30mbps yet. I ask a lot of ppl yet don't get a nice answer Selayang got it.

QUOTE(Xefron @ Jul 9 2015, 10:16 AM)
i can checked it for you.
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Can check for me? and can offer me RM199 for 30mbps? brows.gif
hianz86
post Jul 10 2015, 02:57 PM

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QUOTE(mechakucha @ Jul 10 2015, 02:46 PM)
For now yes unless u receive special calls to upgrade. But if u go to TM point, they ll still have to check whether ur place can support 30/50mbps n then check with HQ if  they r allowed to process ur request. Once approved, they ll call u n will ask to confirm the upgrade.
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i ask in TM point kelana jaya. They told me 30 and 50mbps only avail for landed unit. Now read only 50 is avail for landed...then one of my friend live in condo, in sg long got offer for upgrade and he is in 10mbps package. unsure.gif
hianz86
post Jul 10 2015, 05:31 PM

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QUOTE(sHawTY @ Jul 10 2015, 03:09 PM)
TM point gave you the wrong information.
30Mb/s & 50Mb/s is not only for landed units.

30Mb/s & 50Mb/s is available for all type of homes that uses full fiber.
This includes landed house, new apartments & new condo's that uses Fibre instead of VDSL.
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very confusing la this upgrade. Some say only applicable for new registration, existing user are not able to upgrade from it. You want, you need to cancel it and register again. But hell, who pay for my penalty?
hianz86
post Jul 13 2015, 09:55 AM

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QUOTE(RViN @ Jul 11 2015, 10:31 AM)
I went to TM point Kepong today and applied for 30mbps. But it's a new application. So I guess selayang is covered now.
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is it? which part of selayang u in? PM me your lokasi, i really interested to get this.

QUOTE(cherroy @ Jul 13 2015, 07:57 AM)
I asked the operator, she said yes that I can call specific number or 100, and refer the issue to "abc" person.
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Mind to share me the operator name? i wanted to know more. I call them...they seems don't really know what happen....sigh shakehead.gif
hianz86
post Jul 21 2015, 10:06 AM

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My story like this....
Call email for inquiry no one layan. Go to TM point also they say nope.

After show them lowyat news, they say yeah, but it's only for landed area.

Show them my friend's apartment having this....they checked and shocked. After that they say they can try to apply for me. But high rise building, the infrastructure might not able to support.

So far now is all good. 32mbps constantly. After upgrade don't receive any email or notification that i switch to this. TM must be very busy / raya mode.

PS:/ My line upgrade to 30mbps in raya's eve.

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