hi all, I terminated my Unifi more than one year ago, and I still hv not received any refund for my deposit. Every time I went to TMPoint, I kept getting the same answer saying it is "being process"...

Pls advise what is the more effective way to get this done? Tx.

p/s: the reason I terminated my Unifi was due to change of address and my new resident is a "Maxis designated area".