QUOTE(Moogle Stiltzkin @ Feb 10 2015, 09:28 PM)
that is your problem right there. the default router is a piece of shit which is intentional. what better way to prevent or hamper torrent and p2p ..... by giving you bad hardware that can't handle it of course

(not to mention giving outdated junk to save on costs, those cheapskates). And if that is not worse, make it harder to use your own router. No tips either on how to connect to unifi using vlan tagging (have to depend on the kindness of other malaysian unifi users like klseet, rifzan etc who figured this out for us)
i'm guessing your upload scenario use is for torrent ? if so this is especially gonna suck for you if using the default router. another thing that sux is the bad wifi performance, and network performance as well
you can refer to my post here about the router issue and suggestions..
https://forum.lowyat.net/index.php?showtopi...post&p=72948370 
Anyhow.... back when i first got unifi, the tmnutters helped me configure default router, and they did run the tests to show on speedtest the dl/ul is 10mbps (only later did i change router to my own). Did they do that for you when installing unifi ?
I'm not sure, sure the default router is not top notch but disregard it right away before even slight investigation is a problem here, the router should be able to handle that speed by the way, even though its not some high or even mid range router (plus he did state that he was using speedtest, not torrent), supporting 10 Mbps of upload does not require rocket science, especially when its over LAN.
Its more like he got a bad hardware in this scenario than the product not able to handle it. Used that for 2 years before moving on to my recent RT-AC68U, but I haven't have a single problem with it, the only downside is it wasn't able to transmit signal reliably to 3rd floor of my house which was easily solved by a homeplug so wireless transmission could still definitely an issue, which is entirely different from what he described, over a LAN cable.
I think calling the TM support is the way to go here, because its definitely not serving the speed he deserves.