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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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shyjohn
post Jun 8 2007, 12:42 AM

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Probably its a hardware. My suggestion:

1) Test your ram with memtest86+
2) Check your hardware temperature esp CPU
3) Inspect your motherboard. Look for bad cap.

Bugcheck 0x8e with exception code 0xc000001d usually related tu CPU or motherboard.

Correct me if im wrong...

karom
post Jun 10 2007, 12:41 PM

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For AMD = CPU could cut off if reach 75C. But default, it is still OK it is run below 55C.

As for Intel, i heard the that the temp for cut off will be around 60C. Try to keep lower than 50C for Intel.

to check memory compatibility and stability, try to >>>orthos.

Try to check previous applications installed as well. If possible, remove the application which cause you the trouble if you found that you faced the problem after you installed the application.

Just my a little suggestion though. Peace.
saki_kawaii
post Jun 13 2007, 12:23 AM

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hi

my laptop also got this BSOD thing..help me plz..i've attached the minidump here..thanx!




Attached File(s)
Attached File  Mini061007_02.zip ( 22.73k ) Number of downloads: 24
shyjohn
post Jun 13 2007, 01:20 AM

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Your minidump crashed at NETw3x32.sys with bugcheck 0xA. Its a Intel Wireless 802.11a+b+g driver. You need to download the latest version.
kl_boyz
post Jun 13 2007, 11:01 AM

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I do not know how to troubleshoot! What should I do? icon_question.gif
Please post your minidump files with .ZIP and attach it here.
Minidump files are located in C:\Windows\Minidump
You can go Start > Run > type %systemroot%\minidump > Hit enter
*

[/quote]


I still learning in pc system. Please can you teach me what is that minidump use for?


David.Lim
post Jun 13 2007, 11:45 AM

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QUOTE(kl_boyz @ Jun 13 2007, 11:01 AM)
I do not know how to troubleshoot! What should I do?  icon_question.gif
Please post your minidump files with .ZIP and attach it here.
Minidump files are located in C:\Windows\Minidump
You can go Start > Run > type %systemroot%\minidump > Hit enter
*

I still learning in pc system. Please can you teach me what is that minidump use for?
*
When your windows trigger the BSOD, the windows create a log file for it and store it in the minidump folder. The file extension is mini<date in mm/dd/yy>-<number>.dmp

The file then we can view thru notepad or other text viewer for further diagnostic

This post has been edited by David.Lim: Jun 13 2007, 11:47 AM
~hunter~
post Jun 13 2007, 07:49 PM

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can anybdy whos pro help me plzz... biggrin.gif

always BSOD comin out... mad.gif

heres the minidump file...

Mini033107-01.dmp
Mini040607-01.dmp
Mini041107-01.dmp
Mini042007-01.dmp
Mini060707-01.dmp
Mini060707-01.dmp
Mini060707-01.dmp

From the event viewer it shows

error on

1)ntfs
2)server
3)service control manager
4)plug play manager

Plzzz help me.. icon_question.gif
shyjohn
post Jun 13 2007, 08:43 PM

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You have to zip the actual files and try to upload again. The files located at c:\Windows\Minidump...
~hunter~
post Jun 13 2007, 09:01 PM

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sry liao..me noob on tis stuff...

heres the minidump file...

Thanks for informing... laugh.gif




Attached File(s)
Attached File  Minidump.zip ( 212.87k ) Number of downloads: 12
haya5h1
post Jun 13 2007, 09:59 PM

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heh, well, I FINALLY found the solution.
I replaced the motherboard with an Intel motherboard.
two months later, still running without a hitch. I feel like such a tool though...^^; oh well, at least it works.
shyjohn
post Jun 13 2007, 10:46 PM

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~hunter~,

3 latest minidump crashed at sbbotdi.sys (Superbit Video Accelerator) with bugcheck 0xA and 0xD1. My suggestion is, uninstall Superbit Video Accelerator and see if the BSOD appear again.

This post has been edited by shyjohn: Jun 13 2007, 10:48 PM
~hunter~
post Jun 13 2007, 11:24 PM

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QUOTE(shyjohn @ Jun 13 2007, 10:46 PM)
~hunter~,

3 latest minidump crashed at sbbotdi.sys (Superbit Video Accelerator) with bugcheck 0xA and 0xD1. My suggestion is, uninstall Superbit Video Accelerator and see if the BSOD appear again.
*
thanks for da info thumbup.gif thumbup.gif

will tell the result if no BSOD... biggrin.gif
AzureSkies
post Jun 14 2007, 12:43 AM

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Sorry for the trouble again guys, but I'm getting BSOD once more. Shitty technicians FTL. sleep.gif


Attached File(s)
Attached File  Minidump.zip ( 222.39k ) Number of downloads: 12
shyjohn
post Jun 14 2007, 02:22 AM

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QUOTE(AzureSkies @ Jun 14 2007, 12:43 AM)
Sorry for the trouble again guys, but I'm getting BSOD once more. Shitty technicians FTL. sleep.gif
*
Its looks like you have multiple problems here. 4 latest dump files shows symptoms of bad ram and 1 dump shows ati2cqag.dll which is a display driver. My sugestion, run memtest86+ to test the ram and get an update version for the display driver. See if any BSOD appears.

AzureSkies
post Jun 14 2007, 09:45 AM

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QUOTE(shyjohn @ Jun 14 2007, 02:22 AM)
Its looks like you have multiple problems here. 4 latest dump files shows symptoms of bad ram and 1 dump shows ati2cqag.dll which is a display driver. My sugestion, run memtest86+ to test the ram and get an update version for the display driver. See if any BSOD appears.
*
Well I have the latest driver for my ATI so I guess we can count that one out? sad.gif

Ran memtest overnight and I found 8 errors. Suggestions, apart from replacing RAM? Had a few cases of RAM-related BSODs in the past and somehow the techies I sent the PC to could fix it without me buying new RAM. sweat.gif
~hunter~
post Jun 14 2007, 10:10 AM

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QUOTE(shyjohn @ Jun 13 2007, 10:46 PM)
~hunter~,

3 latest minidump crashed at sbbotdi.sys (Superbit Video Accelerator) with bugcheck 0xA and 0xD1. My suggestion is, uninstall Superbit Video Accelerator and see if the BSOD appear again.
*
BSOD still appears last nite... cry.gif cry.gif

plz help me here.. biggrin.gif





Attached File(s)
Attached File  Minidump.zip ( 68.96k ) Number of downloads: 9
shyjohn
post Jun 14 2007, 12:01 PM

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QUOTE(~hunter~ @ Jun 14 2007, 10:10 AM)
BSOD still appears last nite... cry.gif  cry.gif

plz help me here.. biggrin.gif
*
Dump files still crashes at sbbotdi.sys. My suggestion, try to reinstall Speedbit and remove it again following by reboot your PC. If doesn't work, try to repair your registry. There're lots of programs for registry repair e.g registry mechanic. See if any BSOD appears.
~hunter~
post Jun 14 2007, 01:04 PM

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QUOTE(shyjohn @ Jun 14 2007, 12:01 PM)
Dump files still crashes at sbbotdi.sys. My suggestion, try to reinstall Speedbit and remove it again following by reboot your PC. If doesn't work, try to repair your registry. There're lots of programs for registry repair e.g registry mechanic. See if any BSOD appears.
*
i alrdy uninstall it since doesnt use it to much..

i might try registry mechanics...

thanks for da advice... thumbup.gif thumbup.gif
shyjohn
post Jun 14 2007, 02:17 PM

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QUOTE(AzureSkies @ Jun 14 2007, 09:45 AM)
Well I have the latest driver for my ATI so I guess we can count that one out? sad.gif

Ran memtest overnight and I found 8 errors. Suggestions, apart from replacing RAM? Had a few cases of RAM-related BSODs in the past and somehow the techies I sent the PC to could fix it without me buying new RAM.  sweat.gif
*
If your ram is still under warranty, I suggest you to get a replacement.
AzureSkies
post Jun 14 2007, 02:35 PM

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QUOTE(shyjohn @ Jun 14 2007, 02:17 PM)
If your ram is still under warranty, I suggest you to get a replacement.
*
Nope, that's a no go. My RAM is almost 3 years old, way past the warranty period. sweat.gif

Absolutely no other solution to this problem? Still wondering how those technicians fixed it for me in the past without replacing the RAM. >_<

EDIT: Ok, I did a memtest again and no errors this time. However I did catch a glimpse of the word "ati" on my latest BSOD. Should I rollback or something? Here's the latest minidump.



This post has been edited by AzureSkies: Jun 14 2007, 10:45 PM


Attached File(s)
Attached File  Minidump.zip ( 227.08k ) Number of downloads: 11

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