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Steam Steam Promotion, Discussion and FAQ Thread V49

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lowyat-user
post Jan 7 2015, 12:50 AM

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QUOTE(limjenson @ Jan 6 2015, 06:27 PM)
On the 29th November, I bought The Banner Saga 4 pack at 32.25 from Steam. I received SMS saying MYR 32.25 was charged.

Then I bought Shadow Warrior at 7.50 and sms says RM 7.50 as well.

When my statement arrived, I was charged 32.51 for The Banner Saga and 7.56 for Shadow Warrior.
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QUOTE(Deimos Tel`Arin @ Jan 6 2015, 06:57 PM)
my same i think. direct access (cimb) mastercard

cb they got charge extra.

24-Dec-2014 STEAMGAMES.COM 425-952-29 26.71
4 Dec 2014 RM26.50 - The Walking Dead, The Walking Dead: 400 Days, The Walking Dead Season 2

shit extra by RM 0.21 !!!
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OK I am at my computer now. Continue from previous thread on the extra charge/fee.

The extra charge/fee is what~
MasterCard calls it "Cross border transaction fee”;
Visa calls it “International Service Assessment (ISA) fee”
and usually it is around 0.15% to 1% (I noticed so far Malaysia issuing banks go for 0.8%) from the total transaction.
Do note though it is Visa/MasterCard that applies the fee to the issuing bank and in turn, depending good or bad bank, either they absorb the fee or offset it to you (worse, they mark-up).

Refering to one example from limjenson:
Bought Shadow Warrior at 7.50 and SMS said RM 7.50.
Statement arrived, was charged 7.56 (7.50+0.8%).

Thread below is a good read. I copied some info from it.
https://forum.lowyat.net/topic/2519936/all
Visa and MasterCard now charge a cross border transaction fee even when no currency conversion occurs. This relatively new fee - “cross border transaction fee” (MC) or “International Service Assessment (ISA) fee” (Visa) – was initiated by Visa and MC to ‘fight’ usage of the international credit card processing network when no currency conversion occurs.

You may ask what kind of condition you will be charged with this fee and what's the difference if you buy online in foreign currency?
Simply put:
If buy in RM (local currency), but merchant's gateway/payment system in foreign country = Charge cross border transaction fee.
If buy in foreign currency = Charge with bank's conversion rate + admin fee (depending on banks)

So to know if your bank(s) has been "quietly" charging you with this fee all this while:
Check your online/paper statements for the charged amount on POSTING DATE and compare it to your Steam invoice/receipt or the SMS notification.
If they are the same, good for you - keep the card.
0.8% fee is easy to miss but it is noticeable if you spend a lot.

TL;DR - Banks which don't charge cross border transaction fee (copied from lowyat CC thread above). Go with these for your next Steam purchase:
+ OCBC
+ Maybank
+ Ambank
+ UOB
+ Alliance
+ Citibank
+ Public Bank

Banks that do charge:
- CIMB

(**However do research the cards reward/rebate. It may be rewarding for you based on your spending pattern in the long run although it sucks with the fee**)

Would be great if other people can check their statements and feedback here if they were charged with cross border transaction fee, or not. Quite valuable info and I plan to update the list of banks with the info.

Feel free to correct me if there is any wrong information.


EDIT: Some wording on banks that do charge.

This post has been edited by lowyat-user: Jan 7 2015, 07:57 AM
lowyat-user
post Jan 7 2015, 08:17 AM

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QUOTE(dante1989 @ Jan 7 2015, 03:00 AM)
Fuahhh thanks for explaining dude!  thumbup.gif
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You're welcome.


QUOTE(limjenson @ Jan 7 2015, 05:34 AM)
Nice research. Yeah only reason why I still use my CIMB is because I get 5% rebate for online purchases.
So 5 - 0.8 I still get back 4.2%
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5% rebate, that is cool.
As with any other rebates, high chance there is a cap limit to it after a certain amount spent.
Do take note of that.
lowyat-user
post Feb 18 2015, 06:43 AM

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QUOTE(-kytz- @ Feb 18 2015, 02:29 AM)
Thanks I've already downloaded Hola Better for Chrome.

But funny thing is that the moment I activate Hola, the website slows down A LOT and the page doesn't load the "check out" button at all. The sign up button is not refreshing itself as well. Security measure from Nuuvem? hmm.gif

Let's say I turn off Hola, I can add the game to cart but the moment I turn on Hola, the page gets refreshed immediately and goes back to main page. If I turn on Hola and immediately check out, I get a white page with "no data received"

p/s: There's no Hola for Firefox. Ooops have to go to their website manually to download the update as it doesn't show up in the add ones section smile.gif

Update: I can check out by first searching for the game, and in the list, there's a tiny check out button there, click it and it brings me to the sign up page. But sadly, it's still stuck at validating email/username/public name part sad.gif
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I am going to assume you do not have a Nuuvem account yet.
Nuuvem's sign-up page is a little messed up if you have something in your cart.
Make sure your cart is empty then sign-up.

Hope this helps.


lowyat-user
post Mar 24 2015, 01:48 AM

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LOL memphiz dah quote.
i have to point out, bread =/= beard
Bread is edible. Beard is not, hence the barber.

Z-games should make a game "making your own bread - real time simulator".
1 customer confirmed.


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