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 Account Locked due to different Access, Wtf

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TSjimmybachok
post Dec 23 2014, 02:24 AM, updated 11y ago

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64 posts

Joined: Dec 2013
From: Gombuckz



After 1 month leaving wow I was so surprised to see my wow account got locked because I use different Access *something" *something* and when I type in the answer to my secret question, it says incorrect.. Wtf... Blizzard customer support asked me to send in my ID (Either driving license or passport copy)... I don't remember filling these IDs when I register my account... <-- I stated that and tell them I was from Malaysia then suddenly silences for 2 days.... mad.gif mad.gif mad.gif mad.gif has anyone experience this?
TSjimmybachok
post Dec 24 2014, 01:05 AM

Getting Started
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Junior Member
64 posts

Joined: Dec 2013
From: Gombuckz



QUOTE(helven @ Dec 23 2014, 02:45 PM)
Do you have your cd key or anything? I usually reset it with secret question. I don't remember they asked for driving license nor passport number the time I registered.
*
It's a digital purchase? They say only retail box only.. cry.gif cry.gif cry.gif
TSjimmybachok
post Dec 24 2014, 06:46 PM

Getting Started
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Junior Member
64 posts

Joined: Dec 2013
From: Gombuckz



QUOTE(helven @ Dec 24 2014, 11:53 AM)
Mine was retail box, bought it during TBC. Prolly you can give them your address or name you put on ur bnet account and see whether are able to verify your identity.
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I'll try that thanks

 

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