Buyers complaining and yet Housing Ministry wants to delay the Build-Then-Sell housing delivery system.

Even the SPA under the HDA is not always closely followed. Reputable companies with good track record will in all probability deliver their products according to what is contracted in the SPA. As for brochures and media ads - some info may be left out like the exact pricing and the actual address the the development is situated on. My 2 sen.

Defects and poor workmanship may make the completed property not liveable. The property is just short of being abandoned. It's safer to go with the BTS model which involves a more straight forward transaction - less hassle and a guaranteed completed house to one's liking and satisfaction. The BTS model in a way can honour the rights and interests of the buyer and most of all it does not involve taxpayers' money. Just my 2 sen.

Yes, the buyers group together and seek a meeting with the bosses of the company to resolve the various unsatisfactory issues. If this move is not possible, then the Group can approach the Housing Ministry to seek redress for "the protection of the rights and interests of the buyers" as spelled out in the SPA if the development in under the purview of the HDA.