Spent RM40.70 at Jaya Grocer & received RM4.50 cashback.

Yes, minimum RM5 payment required & must use the "Pay" function.

https://www.tngdigital.com.my/assets/pdf/ta...-conditions.pdf

Known issue. You can do your part by complaining the same to TnG eWallet's FB to pressure them into expediting the solution.

This post has been edited by talexeh: Dec 9 2018, 07:01 PM

Yea, for the "Pay" function, the merchant need to have the proper device installed.

Hmm? I was at 2 different Jaya Grocer & they actually scanned my phone instead of the other way around.

Did they recently changed their SOP?

TnG is pretty responsive on FB these days; perhaps you can try your luck there?

I don't see how that's TnG being anal when all they're trying to do is to prevent abuse.

No, I just inserted my MyKad into the top-up kiosk & was able to top-up just fine.

Thanks for the info. Submitted to get the refund of cash in my NRIC.

Yea, been meaning to terminate my Mykad's TnG since I don't see any use for it in Penang.

Weird enough, there's no Georgetown in the city list.

Can we not make this into a thread full of softpin requests / supplies? I believe that the softpins are a form of referral mechanism since each RM8 activated means RM2 going to the person distributing the softpins & this is against the forum rules.

PM perhaps?

Maybe that's the strategy all the while? They intentionally apply a surcharge so that when they finally remove the surcharge, customers will feel grateful & use it without demanding for discounts i.e. Boost?

Received the refund within 2 weeks (submitted 31-JAN, received 14-FEB).

Once done, the TnG card will be shown as inactive. No idea if this status can be reverted to active upon topping up though.

None at all.

V

I don't think that's doable at the moment. The problem with TnG is that the value of the card is stored in the card itself, not the server. Therefore, whenever you wanted to debit or credit the TnG card, it needs to be scanned to update the new value in the card.

What you're asking for is only doable if TnG provides a kiosk with scanner that allows customers to transfer their TnG card value to the eWallet account. Maybe we'll see that once PayDirect is enable for every single highway in the country, especially PLUS.

Yea, it's definitely a nightmare for TnG to implement such a big change to their existing infrastructure. I sincerely think the gradual migration to their eWallet app is the most cost efficient way to move forward, as long as they can get all the different highway concessionaires to opt-in.

Yes.