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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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sms2u
post Feb 22 2016, 08:39 PM

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QUOTE(alexwsk @ Feb 22 2016, 05:40 PM)
if not enough balance, i believed the gate will not open, u will need to call the customer service
ever wonder why sometimes tng lanes are stuck (beside card prob, insufficient balance too)?  rolleyes.gif
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u no answer my questions.

Will it allow to enter if card balance is RM0.01?

Will it allow to enter if card balance is RM0.00?
sms2u
post Feb 22 2016, 09:09 PM

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QUOTE(victorywp @ Feb 22 2016, 08:57 PM)
why is it so difficult to understand his statement? when you have rm1 in your tng card and the toll cost from damansara to subang is rm1, so you use your card and your balance will become 0. if suddenly you decided to exit the next after subang toll, let's say seafield toll, and your balance is surely not enough, so you will get stuck at the lane and the staff will attend to you for the extra payment.
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it is no matter of understand what his say...but he is no answer my question. I just wonder will the toll block people to enter if card balance is very little like RM0.01 or even zero.
sms2u
post Mar 1 2016, 09:46 PM

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QUOTE(victorywp @ Mar 1 2016, 03:03 PM)
most probably your wife did not scan properly when entering the highway, so when exiting, she will be charged maximum from the furthest entry to sungai buloh exit.
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How can this happen? the gate should no open if no scan?

Or it is smart tag which the car follow to close with previous car and no scan it when enter?
sms2u
post Mar 5 2016, 10:58 AM

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QUOTE(sukitena @ Mar 5 2016, 10:28 AM)
Happened to me once. I used the ticketed lane at North South Highway to enter but I scanned my tng. (Usually ticket lane also have tng). I was kinda struggling to scan (arm abit short ma), then when i ask the toll guy he said ok can pass thru. Actually i realized theres no gate at the manned lane not sure other place. When i arrive jln duta i scan tng need to pay a lot cant remember how much..around 70 i think. Straight away go cust servc jln duta, took less than 10 mins to view cctv n get refund. Turns out they said i did not "touch" haiszz
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so, better no use those lane share with cash and touch n go which do not have gate. unless gate open, it should scna the touch n go unless u follow too near with the previosly car or the system malfunction.
sms2u
post Mar 5 2016, 07:53 PM

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QUOTE(fkinmeng @ Mar 3 2016, 11:29 PM)
where to buy designs of nice tng cards?

i thought dunkin donuts and juice works sunway pyramid would have their own tng cards for sales, but i was wrong.
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QUOTE(saitong09 @ Mar 5 2016, 07:08 PM)
If not forgotten they call it photocard, you can put any photo you like. Try call or walk in to touch n go office to check
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About Photocard
A personal touch

No two persons are alike, so no two Touch ‘n Go cards should be alike, right? If you think so, then look no further. With the Photocard, you can personalise your Touch ‘n Go card with your very own photos or pictures!

Combining form and functionality with a design of your choice, it also makes a wonderful gift for almost any occasion. Whether you’re celebrating your best friend’s birthday, the birth of your new born child or wedding anniversary, the Photocard is the perfect memento for life’s many unforgettable and cherished moments.

Touch 'n Go Photocard service is available from our hub at KL Sentral, Bangsar South and Wisma Nufri, JB.




refer to http://touchngo.com.my/CMS/Personal/Produc...bout-Photocard/
sms2u
post May 20 2016, 12:49 AM

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QUOTE(sendohz @ May 19 2016, 04:21 PM)
They still need 'cash' lane for reloading  tongue.gif
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QUOTE(nexona88 @ May 19 2016, 11:47 PM)
they should add more reload lane  vmad.gif
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Add more ane to reload make more traffic jam. u should reload via other channel like atm, super/hyper martket, or u can get a zing card

sms2u
post May 20 2016, 02:17 AM

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QUOTE(nexona88 @ May 20 2016, 12:53 AM)
it's foc or have to pay some extra fee for reload? hmm.gif
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u can refer to some forum below.

https://forum.lowyat.net/topic/3427778
https://forum.lowyat.net/topic/3757650
sms2u
post Aug 4 2016, 09:28 AM

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QUOTE(cybpsych @ Aug 4 2016, 09:12 AM)
i see.

only Tesco, Mydin and Sam's Groceria promotes payment using tng. how it's being implemented, is another story. some outlet is ok, some not.
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most of tesco need supervisor to accept payment with touch n go. most of the cashier in mydin can accept payment via touch n go. cashier in sam groceria also accept payment via touch n go.
sms2u
post Aug 15 2016, 12:37 PM

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QUOTE(vin_ann @ Aug 4 2016, 07:48 PM)
Public Service Announcement :
Do not use your trusted precious Touch & Go card on #DBKL parking payment kiosk !

Your card will become "Tidak Sah" as shown by toll Plaza display after you try to pay DBKL parking in CBD.

You need go any TnG hub to reset your card.
Sekian.
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why they no disable the machine to accept touch n go if there is a problem to accept it?
sms2u
post Aug 22 2016, 11:46 AM

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QUOTE(wil-i-am @ Aug 21 2016, 03:55 PM)
Bot some groceries at Tesco n KK today
They r unable to accept TnG as payment due to systems problem
End up pay by cash  cry.gif
Just called CS from TnG was informed they have disabled all pymt function for Mydin Sam, Tesco n KK for upgrading
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QUOTE(nexona88 @ Aug 21 2016, 05:01 PM)
Wonder when upgrade is completed..
TnG is very convenient...
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QUOTE(victorywp @ Aug 21 2016, 09:28 PM)
i tried at mydin usj1 failed too. but i used cx after that not cash lol...
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refer to touch n go website
http://www.touchngo.com.my/WebLITE/Applica...hers/Notice.pdf

anyway, already posted in touch n go forum
no date provided when it will be available. But heard from tesco staff need to wait until end of sep 2016.
sms2u
post Aug 23 2016, 10:46 AM

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QUOTE(laymank @ Aug 23 2016, 12:44 AM)
After Sep, what would happen?
Can reload touch and go with Credit card?

if not, what did i miss?
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can use touch n go for payment. i think touch n go just to do maintenance and no extra option.
sms2u
post Aug 28 2016, 01:34 PM

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QUOTE(nexona88 @ Aug 18 2016, 02:20 PM)
yeah, same thing happen to me  cry.gif

seriously something is really wrong DBKL parking machine  bangwall.gif
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QUOTE(hmwong @ Aug 26 2016, 09:45 PM)
Your warning came too late for me! I tried to pay the DBKL parking meter at the road using TnG. The first card failed and I used another card.

Now both cards are "Tidak Sah".

Stupid and irresponsible of DBKL for putting up faulty equipment.
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What happen to these cards? the card can activate? how? can get back the balance?
sms2u
post Oct 22 2016, 10:14 PM

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I can see the touch n go website mentioned those outlets like tesco do not accept touch n go for payment temporary in last few months as below.

But, it seems like this become permanent, anyone have any update?


TEMPORARY DISABLEMENT OF
TOUCH ‘N GO PAYMENT SERVICE
Dear valued customers,
We regret to inform that due to system maintenance, payment services via Touch ‘n Go are temporarily
unavailable at the following retail merchants until further notice:
1. myNEWS.com
2.
Tesco (M) Sdn Bhd
3.
KK Supermart & Superstore Sdn Bhd
4.
Mydin Mohamed Holding Berhad
5.
Sam’s Groceria Malaysia Berhad
6.
Sam’s Deli
This system maintenance will NOT impact RELOAD transaction services. We are working to rectify this
issue and hope to resume to our normal services as soon as possible.
We apologize for any inconveniences caused.
Thank you.
Pelanggan yang dihargai,
Adalah dimaklumkan bahawa servis pembayaran menggunakan Touch ‘n Go tergendala buat sementara
waktu kerana penyelenggaraan sistem sedang dijalankan di premis-premis runcit seperti berikut
sehingga diberitahu kelak:
1. myNEWS.com
2.
Tesco (M) Sdn Bhd
3.
KK Supermart & Superstore Sdn Bhd
4.
Mydin Mohamed Holding Berhad
5.
Sam’s Groceria Malaysia Berhad
6.
Sam’s Deli
Urusan transaksi TAMBAH NILAI beroperasi seperti biasa dan TIDAK terjejas dengan proses
penyelenggaraan sistem ini. Kami sedang berusaha untuk mengatasi masalah tersebut dan berharap
ianya akan berfungsi semula seperti biasa secepat mungkin.
Kami memohon maaf di atas segala kesulitan yang berlaku.
Terima kasih.
NOTICE
GANGGUAN SEMENTARA KE ATAS PERKHIDMATAN
PEMBAYARAN MENGGUNAKAN TOUCH ‘N GO

sms2u
post Nov 8 2016, 12:27 PM

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QUOTE(nexona88 @ Nov 2 2016, 06:25 PM)
Two more highways, the Damansara–Puchong Expressway (LDP) and Senai–Desaru Expressway (SDE) in Johor will fully implement the Electronic Toll Collection (ETC) system from noon on November 9.

Read More : http://www.nst.com.my/news/2016/11/185239/...-cashless-nov-9
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QUOTE(kelvinlzy @ Nov 2 2016, 06:37 PM)
They will also give out limited quantity of RM5 TnG cards FOC.
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I read and try to understand the statement as below.
The touch n go will be given FREE with condition u reload RM5 on the spot?

In conjunction with the implementation of the ETC, Sazally said 68,000 Touch 'n Go cards will be given out free with a minimum reload payment of RM5 at the LDP while 8,000 units to be distributed at the SDE with a minimum pay of RM10.
sms2u
post Nov 21 2016, 11:48 AM

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QUOTE(nexona88 @ Nov 20 2016, 10:18 PM)
wonder when can up again? hmm.gif
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may be is down for permanent. touch n go focus on mobile app project now?

http://www.thestar.com.my/news/nation/2016...at-pasar-malam/
sms2u
post Nov 29 2016, 11:22 AM

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QUOTE(victorywp @ Nov 19 2016, 11:27 PM)
so payment using tng card is finally up again? anyone already successfully used it anywhere?
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QUOTE(alexwsk @ Nov 20 2016, 12:08 PM)
last week i visited tesco bukit puchong still not up
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QUOTE(wil-i-am @ Nov 20 2016, 08:51 PM)
Not yet  cry.gif
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QUOTE(nexona88 @ Nov 20 2016, 10:18 PM)
wonder when can up again? hmm.gif
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Just wonder the system down for maintenance or down to avoid more fraud case as below

http://malaysiagazette.com/ms/akhbar-cina/...go-palsu-tumpas
Sindiket Touch n Go palsu tumpas

China Press melaporkan, sindiket berkenaan telah berjaya mencuri RM2.2 juta daripada syarikat Touch n Go

'Pembeli' menggunakan kad Touch n Go yang dipalsukan untuk membeli-belah di pasar-pasar raya dan kedai-kedai serbaneka sebelum menjual produk berkenaan.
sms2u
post Nov 29 2016, 03:28 PM

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QUOTE(theunique94 @ Nov 29 2016, 12:15 PM)
is it possible to reload Touch 'N Go at any Bcard merchant to get points? For example, can we get points for Bcard by reloading TnG at 7-Eleven ?
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a big NO
sms2u
post Dec 8 2016, 11:49 AM

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QUOTE(wil-i-am @ Nov 29 2016, 11:27 AM)
Most likely the pymt disruption is due to fraud
I presume TnG is working round d clock to rectify tis problems
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i do nto think they work hard enough.

They just stop accept touch no go in most of the merchants to avoid the fraud case.
sms2u
post Dec 8 2016, 12:26 PM

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QUOTE(wil-i-am @ Dec 8 2016, 11:53 AM)
Agreed as my tolerance level have crossed d line
From corporate perspective, they encourage cashless society but they dun walk d talk  shakehead.gif
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that is what happen now, intro touch n go for more than 10 years.. but the no of merchant is reduced now.

This is only can happen in malaysia.

no try to improve and still hope to get more.

keep pushing the processing fee to merhant and end customer like us.
example. end customer have to pay extra when use touch n go for parking.

sms2u
post Dec 12 2016, 07:36 PM

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QUOTE(cybpsych @ Dec 11 2016, 10:29 AM)
bump you to proper topic

yes, the beeping some is just early warning of low batt. sometimes the smarttag show battery 'HI'.

just prepared a spare 9V battery. or replace it immediately to have a peace of mind.
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how about the display of smart tag problem? cannot see few digit.
example. balance 123.45

can only see 1 and not 23.45

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