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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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sms2u
post Sep 12 2018, 02:27 PM

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QUOTE(boonhan @ Sep 12 2018, 11:59 AM)
No ah..
you need go the link above, below there got register button.

register by login using ur TnG credential (number and pin), then proceed with making appointment to install.

Scroll all the way u can see it. they will guide you. Installation is free during pilot testing.

*Bring ur car grant / insurance cover and IC copy.
*
seem cannot with my touch n go wallet id

hit error below.


Invalid eWallet ID



Please enter the same mobile number used in the Registration of Interest as RFID Pilot User previously.
Proceed
We are sorry. You are unable to proceed with the registration because you are not the registered pilot user.
sms2u
post Nov 26 2018, 01:06 PM

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QUOTE(Icon01 @ Jun 25 2018, 12:28 PM)
Hi, hope someone can help a buddy out here, today I just found out that my TnG card has expired.

My card wasn't registered, it was a free gift that I got 10 years ago for purchasing something. So whenever the credit is low I'll just top up and use as I go.

So right now, I want to renew my new TnG card, will I still be able to get back my remaining balance from my old card?
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how long the card expired or no use for some time? touch n go will charged RM5 every 1 year for inactive card.

If expired, u can proceed to touch n go counter for refund and they will charge u if the card no use more than 1 year.

If the card become inactive, they will charge RM5 every 1 year for inactive card.



How much balance u have in the card? if too little, may be no worth to go to touch n go counter
sms2u
post Nov 27 2018, 02:13 PM

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QUOTE(dannyw @ Nov 27 2018, 10:20 AM)
Is top up consider one transaction? I aspect so, but in the portal, balance increased, last transaction date still the same..  hmm.gif

How about new card? I just renew one going to expired card, with balance brought forward, the 'last transaction' is empty, so when will be charge me for inactive?
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reload to touch n go considered transaction.

1 year without reload / use , consider inactive.

for more info
http://www.touchngo.com.my/WebLITE/Applica...Q/TOUCHNGOCARD/[2018-06-01]FAQ_Generic_Card-R2.pdf
sms2u
post Mar 27 2019, 01:07 PM

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QUOTE(Lingohal @ Mar 20 2019, 01:21 AM)
Someone said that he could reload touch n go card using touch n go ewallet as the mode of payment instead of using cash.

Well, the question is, if one can use tng ewallet to pay to reload tng card, can boost be used too? Nobody has yet to try it.
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it will be always got the answer is cash only. cos nobody want to try something their boss no ask to do and they do not bother to ask for u. and tell u cash only. Actually, do not think why they want to accept other than cash,

Merchant will no receive full amount from from bank or ewallet provider. no point for them to accept it to reload touch n go card.
sms2u
post Apr 8 2019, 01:14 PM

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QUOTE(David83 @ Apr 4 2019, 06:53 PM)
TnG e-wallet got update for Android.
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1.6.9? what is new ? pay direct?
sms2u
post Apr 17 2019, 04:41 PM

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anyone tried request refund from touch n go physical card online?
How fast the money credit to bank account?
Can the physical card still can be use later?
if the card is inactive, after refund online, will the card become active?


https://www.touchngo.com.my/WebLITE/Applica...es_e-Refund.pdf

https://www.touchngo.com.my/eservices/Step1.aspx

sms2u
post Jun 7 2019, 12:53 PM

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QUOTE(kino318 @ Jun 5 2019, 09:06 PM)
Just found a way to topup tng with CC.
Top up tng at kk mart which accept mcash ewallet and mcash ewallet can topup with cc.
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which KK mart u did ?
the question back to whether the cashier accept it or not. May be can check with KK mart HQ?

QUOTE(MNet @ Jun 6 2019, 01:20 PM)
I just tried today, no cannot
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which KK mart u try?


the question back to whether the cashier accept it or not. May be can check with KK mart HQ?

sms2u
post Aug 16 2019, 01:49 PM

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QUOTE(Kcee @ Aug 16 2019, 12:06 PM)
How to try? Went to one of Watson's  branch, staff said they  didn't sell reload pin for TNG. So confusing....
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may be the staff scare to do or no care. the best reply is tiada jual
sms2u
post Apr 14 2020, 09:43 PM

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QUOTE(cybpsych @ Feb 10 2020, 07:46 PM)
user posted image

...

To get your money back quicker, Touch ‘n Go has revealed a faster eRefund process for those that have a verified Touch ‘n Go eWallet account.

If you’ve completed the e-KYC (electronic Know Your Customer) process, you can get refunds to your eWallet within 24 hours if the value is less than RM10. If the value is more than RM10, you’ll receive the eRefund within 7-14 working days.

The eRefund will be transferred to your eWallet.

At the moment, it has to go through Touch ‘n Go’s portal and you can’t request a refund through the TNG eWallet. Previously, the Touch ‘n Go refund process can take up to 30 days to process and the amount is credited to your local bank account.

...

https://www.soyacincau.com/2020/02/06/touch...wallet-erefund/
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which url can used to request for refund from tng card to tng ewallet?


QUOTE(soonwai @ Feb 18 2020, 02:29 PM)
Just tried this today. Refund to eWallet. ~RM15. Let's see how long it'll take.
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which url can used to request for refund from tng card to tng ewallet?

can share ?

sms2u
post Apr 15 2020, 11:53 AM

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QUOTE(cybpsych @ Apr 15 2020, 08:16 AM)

*
this 1 I already know lar.

This 1 is transfer from TNG card to bank account which they claimed the process take up to 30 days.

I am asking transfer from TNG card to TNG eWallet which they claimed the process take up to 15 days only.
sms2u
post Apr 15 2020, 11:31 PM

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QUOTE(cybpsych @ Apr 15 2020, 11:56 AM)
you are not reading properly on the info above.
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Pls tell where is the option to transfer from TNG Card to TNG eWallet?

I asking a working method and not just info to show how it work.

This post has been edited by sms2u: Apr 16 2020, 12:59 AM
sms2u
post May 24 2020, 03:50 AM

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QUOTE(Kadaj @ May 22 2020, 09:24 PM)
I've just received my refund into tng ewallet today.
Very happy now. biggrin.gif
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it took more than 1 month and near to 2 months
sms2u
post May 24 2020, 11:40 AM

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QUOTE(Kadaj @ May 24 2020, 07:04 AM)
Maybe due to MCO.

But they replied my follow up email on same day (or next day).
Then my tng card inactive few days later.
Then refund within one week.
So I'm satisfied.  rclxms.gif
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it means if submit refund request without follow up email. It will forever no progress.

So, submit refund request and send email to them, it may take 1 week ++ to complete.
sms2u
post May 28 2020, 06:20 PM

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QUOTE(voonmingloo @ May 25 2020, 03:09 PM)
Applied cancel and refund by eForm of 1 of the "deactivated" card on 30/04/2020, got refunded on 13/05/2020 in eWallet.
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Small amount like below Rm100? it will be fast if amount small.
sms2u
post Jun 24 2020, 09:14 AM

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QUOTE(adele123 @ Jun 24 2020, 12:00 AM)
I think mine was dormant > 1 year. Got money back even though just rm2.
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you have refund of full amount of balance? they no deduct any dormant fee?
sms2u
post Dec 26 2024, 03:54 PM

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QUOTE(kart @ Dec 25 2024, 09:59 AM)
Thank you for your reply, cybpsych.
If I am going to send my selfie with IC / MyKad via e-mail to TnG, I am quite concerned on how TnG will safeguard my personal data.
I would rather go to TnG Hub, and show my MyKad for identity verification, in order to voluntarily terminate the TnG physical card.
My intention is to transfer the remaining value in a TnG physical card, to TnG eWallet, since we cannot easily purchase TnG reload pin online, to reload TnG eWallet.
*
pls share when your experience when you travel there.

Do they take your IC to photostat? if yes, they will have your IC copy in hardcopy.

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