Yes, I would complain too. Watsons staff is supposed to know and remember to deduct RM8.

Hope you get back your rebate!

This post has been edited by Lingohal: Mar 11 2019, 09:26 PM

Usually within 24 hours upon installment. Check your tng ewallet, under RFID, see if you see your car number plate listed there. If you see that, it means you can use it already. Since you have it done 2 weeks ago, most likely you can start using it already. Just try it.

There is also a tng hub at nu sentral. I think balance can be transferred into the new card provided it's under the same name for both old and new card.

This post has been edited by Lingohal: Mar 19 2019, 01:26 AM

Someone said that he could reload touch n go card using touch n go ewallet as the mode of payment instead of using cash.

Well, the question is, if one can use tng ewallet to pay to reload tng card, can boost be used too? Nobody has yet to try it.

When you use RFID, the fare will always be deducted from your Touch 'n Go eWallet. When there is no sufficient balance in your eWallet, the barrier will not open and baki kurang will be displayed on the panel. If you are at the dedicated lane, you will have to reverse out and go to Touch 'n Go lane or Smart Tag lane as the Touch 'n Go reader has been removed/deactivated at all dedicated RFID lanes. If you are at the Hybrid RFID/TnG lane, then you can take out your physical Touch 'n Go card and tap it at the reader. If you are at the Hybrid RFID/SmartTag lane, then you need to take out your Smart Tag device for the reader to read. If you do not have a Smart Tag device, it seems like you have to wait for the attendant to come to activate the Touch 'n Go reader for you to tap your physical card.

If you have your physical Touch 'n Go card details stored in the eWallet, then you can use your stored card at PayDirect supported highways and fare will be deducted from your eWallet. You have to tap the physical card. And only when your eWallet has insufficient fund, then the fare will be deducted from that particular physical card that you use.

Many users have complained about not being able to reload the Touch 'n Go card from the eWallet. So with PayDirect, you don't have to reload the card, but only reload the eWallet. The card will act as a medium.

I have also tried one outlet, only cash, cannot use Touch 'n Go eWallet. I'm also interested to know which outlet that this person tried and could use eWallet to top up.


The fact that they put that particular sentence under the Tng Card section in the eWallet confuses a lot of users. People around me got confused by it, and I have to explain to each and every one of them. 😅


Yes, that's correct. As long as that card is added into your eWallet and you are using it on PayDirect supported highways, you can use on both Touch 'n Go and Smart Tag lanes.

It could be delayed. Maybe check back again next week.

If you want to utilise the fund in your physical TnG card, then remove the card from your TnG eWallet app. If the card is not added into the app, it won't deduct the fare from your eWallet. So once you have used until it reaches the level you want, then add it back to the app.

Did you meet the minimum balance requirement? Some requires you to have a minimum of RM15 balance in the card.

I only know Shell does.

There is announcement in the ewallet app. Look under promotions.

I went to Shell at Kesas earlier and they have both Boost and Tng eWallet sign everywhere. So now can buy things at the store and pay using eWallet instead of just cash.

You mean like in Penang? 🤣

Haha.... you have to find it out. I suppose they should have too.

Yes pay inside at the counter. Tell them how much you want to pump and pay using boost.

If want to pump full, cashier told me that I have to leave RM100 cash as deposit, go pump and come back to get back RM100 and make payment with Boost.

But I usually just pump a fix amount. Easier that way.

Since when did they no longer charge the deposit RM5? I remember last time when I changed mine many years ago, they collected the deposit as if like when you purchase a new card.

Their parking is not exactly cheap right?

Elite Highway? Not PayDirect.

As long as it's a closed system, it is not supported. If you have to tap in and tap out one, so far not supported.