QUOTE(benny888 @ Dec 13 2014, 11:10 AM)
Those having low signals issues with the Note 4 could try to call your telco operator. I do not have such serious issues as reported by some on my ex Note4
However on my Note Edge I did faced very serious signal issues. The phone 3 G download was easily 5-10X slower than my other Mate7 ) on same Celcom postpaid) and LTE virtually undetectable.
I regretted buying this Korean set than with its LTE-A bands.
After struggling with it for 2-3 hours, I called Celcom. The tech guy promised me he will resolve the issue within 24 hours. Well, he stuck on his promise and in fact in half a day later my Note Edge connnectivity/signal issues was gone and is now equally good as my ex Note4, and current Mate7. This morning in BP town I recorded 42K Mbps LTE download speeds !!
He explained for my case was due to my phone has LTE-A and probably some connectivity issues with local LTE spectrum. He assured me then the phone can definitely be used here in Malaysia
However on my Note Edge I did faced very serious signal issues. The phone 3 G download was easily 5-10X slower than my other Mate7 ) on same Celcom postpaid) and LTE virtually undetectable.
I regretted buying this Korean set than with its LTE-A bands.
After struggling with it for 2-3 hours, I called Celcom. The tech guy promised me he will resolve the issue within 24 hours. Well, he stuck on his promise and in fact in half a day later my Note Edge connnectivity/signal issues was gone and is now equally good as my ex Note4, and current Mate7. This morning in BP town I recorded 42K Mbps LTE download speeds !!
He explained for my case was due to my phone has LTE-A and probably some connectivity issues with local LTE spectrum. He assured me then the phone can definitely be used here in Malaysia
QUOTE(Lineage @ Dec 13 2014, 11:26 AM)
Wow..how they able to do fine tune it just for u?
Nice one Uncle Benny, will try to complaint to Umobile and see what they can do..
Uncle Benny did the right thing. Signal issue a lot of times is Telco issue. Make them a call and they can fixed for you within a day. Nice one Uncle Benny, will try to complaint to Umobile and see what they can do..
I done this before under Maxis and DiGi no issue.
U Mobile wise frank speak their customer service suck and lousy fixing issue. I call few times and near vomit chat with them for my data only package.
Dec 13 2014, 11:38 AM

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