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 Lenovo Y50-70, Issue With Build Quality

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storm88
post Dec 2 2014, 12:34 AM

~UncleSam Ready to Rolls~
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From: Between Hell and Heaven
QUOTE(SonnyCooL @ Nov 27 2014, 10:26 AM)
u r lucky d, my friend bought  lenova with faulty keyboard in first day, lenova refuse for 1 to 1 exchange, warranty ? lenova ask buyer go home and wait for their response (after 2 month and weekly call back to lenova), there still nothing from lenova ......

My personal experience with lenova, call + visit them for warranty, samething happen, they ask us to wait (6 month old device)...... keep calling them, same response .............
than they call me 7 month later and told me : sir we can't repair your device cause your device is over warranty period ...
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erm.. Where do you stay? TBH, i think this case is more likely a reseller case rather than Lenovo's problem
storm88
post Dec 2 2014, 10:03 AM

~UncleSam Ready to Rolls~
*******
Senior Member
5,595 posts

Joined: Jan 2003
From: Between Hell and Heaven
QUOTE(SonnyCooL @ Dec 2 2014, 02:27 AM)
is not reseller issue ... i went to lenova office in Penang and this is their response (i never go back reseller)...
worst, when they finally call up, they said they will highlight the issue back to CHina lenova, wondering wtf malaysia do ? why after sales, warranty and customer services need to highlight to manufacturer but not local ......
basically they just playing taichi
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this is odd. Normally lenovo wouldn't say REVER TO CHINA LENOVO. NOT possible

just checked. I know the reason already. GLOBALTS. what a joke ASP shakehead.gif

 

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