Hi Guys/Gals,
Last month I bought the Lenovo Y50-70 UHD and it an amazing machine I ever used but after using it for about a month, I did not notice the bottom of the machine when I took it from the shop that a crack has been developed around the hinges and the side.



I did not drop it or something like that as I always keep it in the bag when not in used as with any IT product that I owned, I treat them like babies

So I took the laptop back to Lenovo service centre and they send it back to HQ and what they mention in their email shocked me.

WHAT?? I paid so much for a laptop FYI RM5.3K + RM199 for the extended warranty and something like this is not covered even damage that I did not occur. It's not a cheap laptop and I expected better customer service, haiz

So fine, if that's the case, I ask them to quote me the price to fix the issue and be done with it and guess what, take a look at the pic below.....


as you can imagine, what is this made of GOLD?? no way I'm going to pay that so I took my laptop back and continue using it.

now I want your opinion guys, what should I do, I afraid of that crack might get worst over time.

ya, damn disappointed with them, thinking of going thru consumer tribunal to resolve this issue since they don't want to do it quietly.

Wah, like that also can ar, damn, now im motivated to go look for solution, this is my last laptop from them already

ya, epic fail by Lenovo, spend so much but quality tak de

push here, push there, in the end they did not even resolve the issue for the customer

I agree to your reasons, they are really putting their customer a side and only think of profits. oh well, their lost...

Never knew Lenovo was this bad, thanks for the feedback, let others know how bad their after sales support is.

I don't know bout you, but I think twice before buying any of their product...

Woah, you dropped yours?

Oh I see, but mine is not dropped, just when take did not notice the bottom has crack, then the shop dont want to exchange and ask me to see the service center.

In that case, gg, oh well, wonder what would happen if I post this on my blog

Hi, I do face issues like that, I think it is due to the scaling issue, you can try to lower the resolution to 1920X1080 and reduce the scaling, you will have less of an issue.
4K on a small screen like this is really not practical. haha.