Broadband provider
ISP/package: Maxis fiber fixed ip
Location: selangor
Have you called your ISP's helpline?: no

Personal equipment
Router: archer c7
Firewall used:

Problem details
First occurence of problem: today(1st setup)
Problem frequency:
Problem description: setup the router and status connected but only sent bytes and no receive. anyone using the same router on maxis fiber too? tq

P/S:setup on unifi yesterday, works fine with iptv.

This post has been edited by angel-girl: Nov 13 2014, 11:17 AM

There are several versions of Archer C7. What version is yours?
You can find the version number on a sticker at the bottom of the router.

Sorry forgot to write it,its v2

Which firmware are you on now?

Archer_C7_V2_140704

Try the latest firmware: http://www.tp-link.com.my/support/download...r+C7&version=V2

I'm not sure if this firmware supports Maxis Fibre & UniFi or not, you'll just have to try.
If nothing works, you might want to try OpenWRT.

http://wiki.openwrt.org/toh/tp-link/tl-wdr7500

This post has been edited by sHawTY: Nov 13 2014, 08:03 PM

Okay thanks bro!!!

i tried all fw provided by tplink.still no luck as for the WRT i think im not going to try as i had no idea how to configure it, afraid will mess up the device. thanks by the way.thanks alot!

http://www.tp-link.com.my/article/?faqid=703

sorry to bump old thread. did you manage to fix this issue as I have experienced the same thing?

i did not try the WRT so im not sure if that can solve this.

so that means you haven't used the c7 as connected directly to BTU? planning to send this back to their service center but not sure if they will be able to fix the issue.

i was planning to use in my office but since canot , so i use at my home wity unifi. u can probably send back.do let me know if they can fix it

I have managed to temporarily fixed the problem by

http://www.tp-link.com.my/article/?faqid=703

-setting the clone/not clone over and over and until the I receive the packet.

However, everytime the router restart I would need to do this over and over again.

TP-Link, upgrading the firmware does not help at all.

I'm using Archer_C7_V2_140704

The first Archer C7 v2 i got is a fake which shown but a overlapped sticker with V2 on the box and router, it is clearly V1 when you lift the label.

I returned it and got back the same thing but I figured out how to use it.

anyone managed to get this fix? I still cant

i gave up.

at least this thread is still active for live discussion. I bought 1 yesterday without knowing that it is having problem with Maxis... In a very stressful state at the moment... How i wish My AC68U is back from taiwan...

ever try to contact the support and ask bout this? now use it for UNIFI at home.

im trying to use for my Maxis fibre at home, it received the IP and server from maxis, but it is not receiving any packets...

yes exactly same with me when i use it in my office. i tried every firmware on the web,still the same.

but one of the forumer commenting using WRT might solve this, if you are free then you can give it a try.