Just received call from 123 as well, was told out of stock.
Have the options to cancel or wait till next stock replenish (est 2-3 weeks).
This is totally nonsense having pre-ordered and made payment on 31st of Oct.. sacrifised my sleep time to battle through the online order -.-" Finally succeed, but that was just the beginning of nightmare.
Order Confirmed at MOS page with shipped date 6th Nov, and been calling every day since 6th of Nov to check on shipment status.
Then MOS page changed to 7th-14th working days. .
Suddenly called say no stock.
What else can we do?? haiz... It was a disaster online store experience.
Really should have ordered from Apple Store, could have ady received the phone by now.

Finally at BS office now after waiting for 15 days since ordering on 2nd.

Maxis CS called me on Saturday informing that I can collect from BS on Monday; then another call on Sunday from another CS asking if I received my phone yet otherwise it will be delivered on Monday. Then I told the 2nd person I have arranged to collect directly at BS.

2nd person went on to confirm my unit is confirmed self collect.

Keeping fingers crossed as I am the only one here now.

Frankly speaking iam a loyal maxis customer..i dont trust them..i dont like them..i dont like their CS..but i only want their telco provider which to me is a good coverage compare to other telco..

I FINALLY KNOW WHY THE PHONE DIN COME TO ME! BECAUSE THEY DELIVER TO A FREAKING WRONG ADDRESS WHICH I HAVE CALLED THEM EARLIER AND REMINDED THEM SO MANY FREAKING TIMES ABOUT IT. N YET THEY CAN STILL MAKE THE SAME MISTAKE.NOW THERE IS A FAIL DELIVERY... WHILE I WAIT HERE LIKE STUPID!!!!

As mentioned previously, you need to call 123 to activate your new sim and your new plan will run concurrently.