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Login error PBank
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TSGneko86
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Nov 4 2014, 11:57 AM, updated 12y ago
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Getting Started

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I entered 3 wrong password in my PB online and its deactivated until i request a new pass from Public bank. I just went to the nearest Bank to request a new pass from them and the staff gave me a private slip, which contain the new user and pass. I went straight home to enter the ID and Pass. Unfortunately it gave me an error "Authentication Failed". I read the instruction carefully but no lucky. Anyone know what are the reason? Is it i have to login it tomorrow?
This post has been edited by Gneko86: Nov 4 2014, 11:58 AM
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skylee18
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Nov 4 2014, 12:02 PM
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QUOTE(Gneko86 @ Nov 4 2014, 11:57 AM) I entered 3 wrong password in my PB online and its deactivated until i request a new pass from Public bank. I just went to the nearest Bank to request a new pass from them and the staff gave me a private slip, which contain the new user and pass. I went straight home to enter the ID and Pass. Unfortunately it gave me an error "Authentication Failed". I read the instruction carefully but no lucky. Anyone know what are the reason? Is it i have to login it tomorrow? call public bank hotline, they will assists you with it. No need to go here go there just to activate back the password. There are someone in their technical side to help you to activate it, you just need to pass their security question then its fine
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TSGneko86
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Nov 4 2014, 12:48 PM
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Getting Started

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QUOTE(skylee18 @ Nov 4 2014, 12:02 PM) call public bank hotline, they will assists you with it. No need to go here go there just to activate back the password. There are someone in their technical side to help you to activate it, you just need to pass their security question then its fine Thanks, i called the hotline and they said the new userID and Password will be activated after 7pm. So, ill just have to wait till 7pm.
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