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 Edifier S760D review (Picture Warning), very very very very impressive

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SUSnm7
post Nov 26 2014, 09:35 AM

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QUOTE(ktek @ Nov 25 2014, 09:20 PM)
in home theater receivers
you also said AV Receivers la... don't demand too much from something that barely cost RM2k...
mp3dom
post Jan 18 2015, 10:12 PM

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May I ask if 760d have the same problem as s550? The problem is regarding the crossover for Center and Surround channels. Basically, Front Left/Right sounds right but Center and Surround have bass frequencies not redirected to subwoofer so basically they sound "flat" if you output only to center/surround. This can be annoying on movies because voices coming from center have no "rich" sound. Seems like they're coming from a radio.

This post has been edited by mp3dom: Jan 18 2015, 10:14 PM
TSpower911
post Jan 19 2015, 09:57 AM

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QUOTE(mp3dom @ Jan 18 2015, 11:12 PM)
May I ask if 760d have the same problem as s550? The problem is regarding the crossover for Center and Surround channels. Basically, Front Left/Right sounds right but Center and Surround have bass frequencies not redirected to subwoofer so basically they sound "flat" if you output only to center/surround. This can be annoying on movies because voices coming from center have no "rich" sound. Seems like they're coming from a radio.
*
I believe they fix/avoided this problem?
Sorry I no longer have this unit to test your issue (as I have returned the review unit back)
If I remember correctly in Dolby or AAC 5.1 the center/sub is working fine with bass covering the fullness of sound

But if you're using S550 I assume analog inputs... that's the part I couldn't test to answer you.

On games using analog 5.1 the center sounded fine to me with bass working together.

Sorry I couldn't help you much in this part. My memory of it is limited to this far sweat.gif doh.gif
mp3dom
post Jan 30 2015, 06:07 AM

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QUOTE(power911 @ Jan 19 2015, 02:57 AM)
I believe they fix/avoided this problem?
Sorry I no longer have this unit to test your issue (as I have returned the review unit back)
If I remember correctly in Dolby or AAC 5.1 the center/sub is working fine with bass covering the fullness of sound

But if you're using S550 I assume analog inputs... that's the part I couldn't test to answer you.

On games using analog 5.1 the center sounded fine to me with bass working together.

Sorry I couldn't help you much in this part. My memory of it is limited to this far sweat.gif  doh.gif
*
Well, thank you very much for the reply. No problem. I sold the s550 and I'm getting the s760d right now. I'll test and let you know, just in case. Thanks.
mp3dom
post Feb 21 2015, 09:20 AM

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QUOTE(mp3dom @ Jan 29 2015, 11:07 PM)
Well, thank you very much for the reply. No problem. I sold the s550 and I'm getting the s760d right now. I'll test and let you know, just in case. Thanks.
*
Ok, just coming back since I've received the s760d. While I'm generally happy with it (the crossover bug is finally fixed) now I'm having other problems (is it so difficult to sell products with no problems, eh Edifier?!). One is that Light 0 on the controller is not saved (light = 0 means that the display will turn similar to off after some seconds). If you set light=0 on the controller and then you power off the system, when you power on again the light defaults to 2. This doesn't happends with other values, which are correctly stored. This is a cosmetic bug which doesn't affect the usage.
What is affecting is that I'm getting some crackles/pops from the right speaker without any apparent reason. It is not a PC/soundcard problem because the crackles/pops appears even without any connection (!!). I mean... pc off, no cable connected... only the speaker on. Is not a power fault either because I've attached the system also to an UPS (APC, with pure sinewave, so the power is almost perfect).
I can't get an idea of why this is happening. It appears without any reason... there are cases when it appears after 20 minutes and other when you can hear 2-3 pops within 1 minute. It's so disturbing (!!).
What can it be? Other are getting the same problem?
mp3dom
post Feb 22 2015, 08:53 AM

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Sorry to bump... but this system is completely faulty in its design... even worst than s550. I can't understand the OP review at all. Apart the pops/crackles (I've seen other post around the net where other people are getting the same problems, so it's not my unit which is faulty), the inputs that works as expected are the digitals (toslink 1-2-3, coaxial) and CD-IN/AUX-IN. The 5.1 IN is completely wrong in its design. In S550 the crossover was wrong for Center and Surrounds (bass not redirected to subwoofer) but L/R works as expected. In S760D even the front L/R are missing the bass redirection!. This is clearly audible if you listen a 5.1 file via analog in and the same file as Dolby Digital. They should play the same but it is not! The Dolby/dts version (digital) have correct bass-redirection, sounds perfect with strong bass. The analog version on the other hand sounds 'flat'. The subwoofer sounds only if there's sound coming from the LFE channel (of a 5.1 mix) but it should also play the bass frequencies coming from the other channels (due to bass redirection)! Why this doesn't happens? Oh my god! This is totally wrong!

The OP says "But even on a 5.1 analog input, the subwoofer bass is still present but low in volume. Common 5.1 would just have silent subwoofers when music is played.".
Absolutely not. Common 5.1 have bass redirection applied so even if the source doesn't have an LFE channel, the subwoofer still works *if needed* when there are lower frequencies not covered by main speaker. This is the bass management. The low frequencies doesn't just get "discarded". Common 2.0-only systems doesn't need subwoofer because they already have woofer for bass frequencies (other than mid and tweet).
If you use Dolby Digital Live (encode whatever is the source to Dolby Digital) you can hear the right bass redirection applied. The Dolby Digital Live version (5.1) plays *exactly* as if you use analog AUX-IN or CD-IN.

To summarize:
For stereo source: You can use analog AUX-IN or CD-IN or, alternatively, digital (optical/coaxial). This all plays fine (excluding the pops)
For 5.1: You are obliged to use optical... so Dolby Digital or dts is fine. If your source is 5.1 wave or other formats you need to enable Dolby Digital Live or dts Connect on your soundcard (if you have those feature). Absolutely avoid 5.1 analog IN. It is faulty and plays wrongly. The fact that 5.1IN is faulty is a BIG problem because:
- You can't use a better DAC (I have an Essence STX II which has far better DAC than the one you can find inside S760D but I just can't use it)
- You can't do your own 5.1 mix (the sound you hear is not the sound you're mixing)
- You can't watch your bluray in highest quality (dts-HD Master Audio and Dolby TrueHD should be decoded and sent via analog if you want to hear the full quality and not only the "core" which is the compressed part).

If your soundcard have the bass-redirection management via driver, you can try to use 5.1IN. You need to set the crossover frequency near 120 Hz (in that way, all frequencies below 120 Hz are sent to the LFE channel of the soundcard, so you overcome the faulty bass-redirection of the Edifier).

More than 700$ for a system that I can't use at its fullness, which sometimes pops, where I need to only use digital connections when I want to hear the sound as it should and I can't even use my DAC... I'm crying.
I'll never buy Edifier again! Guys, don't buy this system!

Edifier
post Feb 22 2015, 10:52 AM

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QUOTE(mp3dom @ Feb 22 2015, 08:53 AM)
Sorry to bump... but this system is completely faulty in its design... even worst than s550. I can't understand the OP review at all. Apart the pops/crackles (I've seen other post around the net where other people are getting the same problems, so it's not my unit which is faulty), the inputs that works as expected are the digitals (toslink 1-2-3, coaxial) and CD-IN/AUX-IN. The 5.1 IN is completely wrong in its design. In S550 the crossover was wrong for Center and Surrounds (bass not redirected to subwoofer) but L/R works as expected. In S760D even the front L/R are missing the bass redirection!. This is clearly audible if you listen a 5.1 file via analog in and the same file as Dolby Digital. They should play the same but it is not! The Dolby/dts version (digital) have correct bass-redirection, sounds perfect with strong bass. The analog version on the other hand sounds 'flat'. The subwoofer sounds only if there's sound coming from the LFE channel (of a 5.1 mix) but it should also play the bass frequencies coming from the other channels (due to bass redirection)! Why this doesn't happens? Oh my god! This is totally wrong!

The OP says "But even on a 5.1 analog input, the subwoofer bass is still present but low in volume. Common 5.1 would just have silent subwoofers when music is played.".
Absolutely not. Common 5.1 have bass redirection applied so even if the source doesn't have an LFE channel, the subwoofer still works *if needed* when there are lower frequencies not covered by main speaker. This is the bass management. The low frequencies doesn't just get "discarded". Common 2.0-only systems doesn't need subwoofer because they already have woofer for bass frequencies (other than mid and tweet).
If you use Dolby Digital Live (encode whatever is the source to Dolby Digital) you can hear the right bass redirection applied. The Dolby Digital Live version (5.1) plays *exactly* as if you use analog AUX-IN or CD-IN.

To summarize:
For stereo source: You can use analog AUX-IN or CD-IN or, alternatively, digital (optical/coaxial). This all plays fine (excluding the pops)
For 5.1: You are obliged to use optical... so Dolby Digital or dts is fine. If your source is 5.1 wave or other formats you need to enable Dolby Digital Live or dts Connect on your soundcard (if you have those feature). Absolutely avoid 5.1 analog IN. It is faulty and plays wrongly. The fact that 5.1IN is faulty is a BIG problem because:
- You can't use a better DAC (I have an Essence STX II which has far better DAC than the one you can find inside S760D but I just can't use it)
- You can't do your own 5.1 mix (the sound you hear is not the sound you're mixing)
- You can't watch your bluray in highest quality (dts-HD Master Audio and Dolby TrueHD should be decoded and sent via analog if you want to hear the full quality and not only the "core" which is the compressed part).

If your soundcard have the bass-redirection management via driver, you can try to use 5.1IN. You need to set the crossover frequency near 120 Hz (in that way, all frequencies below 120 Hz are sent to the LFE channel of the soundcard, so you overcome the faulty bass-redirection of the Edifier).

More than 700$ for a system that I can't use at its fullness, which sometimes pops, where I need to only use digital connections when I want to hear the sound as it should and I can't even use my DAC... I'm crying.
I'll never buy Edifier again! Guys, don't buy this system!
*
Sorry for the inconvenience cause, please send it to the dealer you bought from for warranty claim, we will check your it once we receive your speaker.

Really sorry for the inconvenience cause
mp3dom
post Feb 22 2015, 09:22 PM

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I really appreciate the answer. Can I get in touch with someone from Edifier that can answer me via email? In my country (Italy) there's no Edifier Multimedia dealer so I've bought it via Amazon Marketplace (external seller from Poland which uses Amazon as a store). For warranty claim I need to send the system through international shipment. Prior to spending a lot of money for shipment (due to high volume/weight) and have in return "the same system" (new but that works in the same way), I would like to know if the S760D, by design, have the bass-management as I explained above (reading the OP review, I would say that it is a design problem since he's confirming the same results with another unit). I can send a lot of "test files" which can clearly shows where's the problem. I really would like to fix this (for me but also for Edifier). The system, when working correctly, is really good but actually has so many flaws that it is almost not "usable" for some serious work/listening. All the similar systems from Logitech or other brands are almost "toys" (but have bass-management working as expected) so Edifier is the only choice available for a pc environment (excluding higher priced studio monitors).
Thanks.
Clem1982
post Feb 24 2015, 11:44 AM

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QUOTE(mp3dom @ Feb 22 2015, 09:22 PM)
I really appreciate the answer. Can I get in touch with someone from Edifier that can answer me via email? In my country (Italy) there's no Edifier Multimedia dealer so I've bought it via Amazon Marketplace (external seller from Poland which uses Amazon as a store). For warranty claim I need to send the system through international shipment. Prior to spending a lot of money for shipment (due to high volume/weight) and have in return "the same system" (new but that works in the same way), I would like to know if the S760D, by design, have the bass-management as I explained above (reading the OP review, I would say that it is a design problem since he's confirming the same results with another unit). I can send a lot of "test files" which can clearly shows where's the problem. I really would like to fix this (for me but also for Edifier). The system, when working correctly, is really good but actually has so many flaws that it is almost not "usable" for some serious work/listening. All the similar systems from Logitech or other brands are almost "toys" (but have bass-management working as expected) so Edifier is the only choice available for a pc environment (excluding higher priced studio monitors).
Thanks.
*
Maybe you can try contacting these guys in Italy? everyone who replied you here is from Malaysia so it's a bit hard to help you physically and on-site

Edifier Image Distributor:
HIFIGHT SRL
Via Fermi, 20/2, 35030
Rubano (PD) - Italia
Italy
Tel: +39.049.74.50.108
Fax: +39.049.74.50.109
Email: cristian@hifight.it
Website: http://www.hifight.it

Edifier Studio Distributor:
ALBATROS MEDIA S.R.L.
VIA M. T. DI CALCUTTA, 12, 40053 VALSAMOGGIA CRESPELLANO (BO)
Italy
Email: INFO@EMPIREMEDIA.IT

about the design flaw that you mentioned, contacting Edifier International should be the best solution, you could probably get their engineers to reply to you over there.

Edifier International
Room 1610, 16th Floor, Lippo Centre, Tower II,
89 Queensway, Hong Kong
Phone: +852 2522 6989
Fax: +852 2522 1989
For support enquiries in Europe, Asia Pacific the Middle East and Africa, please contact us at: enquiry@edifier.com or call the Edifier office nearest to you.
For support enquiries in North America, please contact us at service@edifier.ca or call us at: 1 877 334 3437 (US and Canada)
Harold2009
post Feb 24 2015, 11:56 AM

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QUOTE(mp3dom @ Jan 18 2015, 10:12 PM)
May I ask if 760d have the same problem as s550? The problem is regarding the crossover for Center and Surround channels. Basically, Front Left/Right sounds right but Center and Surround have bass frequencies not redirected to subwoofer so basically they sound "flat" if you output only to center/surround. This can be annoying on movies because voices coming from center have no "rich" sound. Seems like they're coming from a radio.
*
rclxms.gif rclxms.gif thumbup.gif thumbup.gif That's why true AV receiver sound more natural, soft, high fidelity tweets and live. Every satellite comes from AV receiver is full range and subwoofer is PLUS via pre-out, combine with good external subwoofers, the bass more accurate and not boomy! movie or musics no problems at all and work flawlessly. Just my 2 cents brows.gif brows.gif
mp3dom
post Feb 24 2015, 09:03 PM

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QUOTE(Clem1982 @ Feb 24 2015, 04:44 AM)
Maybe you can try contacting these guys in Italy?
Well, I can ask to those reseller but they sell Studio models or Image models (infact, Multimedia models are very hard to find here). Maybe they'll support me even if I haven't bought it from them.
I've already sent emails some days ago to the Edifier International Support and EMEA (Europe) support. Obviously, they haven't answered me. Without any support from Edifier, the only choice left to me is to write on forums. This is why I've wrote here.


QUOTE(Harold2009 @ Feb 24 2015, 04:56 AM)
rclxms.gif  rclxms.gif  thumbup.gif  thumbup.gif That's why true AV receiver sound more natural, soft, high fidelity tweets and live. Every satellite comes from AV receiver is full range and subwoofer is PLUS via pre-out, combine with good external subwoofers, the bass more accurate and not boomy! movie or musics no problems at all and work flawlessly. Just my 2 cents brows.gif  brows.gif
Ok, true AV receiver are better, I think the same. But the crossover problem is only for Edifier. I had in the past a (very) old Creative DTT2500. It's a consumer 5.1 system (one of the first in the market in the old days) but has the crossover setup correctly. The same apply for Logitech 5.1 models. They doesn't output HiFi sound quality but the "design" itself is right. On the other hand, here we have S550 which has right crossover setting for L/R but wrong for C/Ls/Rs, and S760D which has all wrong crossover setting for analog on all channels (digital is working right).

Quazacolt
post Feb 25 2015, 11:45 AM

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QUOTE(mp3dom @ Feb 24 2015, 09:03 PM)
But the crossover problem is only for Edifier. I had in the past a (very) old Creative DTT2500. It's a consumer 5.1 system (one of the first in the market in the old days) but has the crossover setup correctly. The same apply for Logitech 5.1 models. They doesn't output HiFi sound quality but the "design" itself is right. On the other hand, here we have S550 which has right crossover setting for L/R but wrong for C/Ls/Rs, and S760D which has all wrong crossover setting for analog on all channels (digital is working right).
*
i emphatize your issue and that is also why i've been refraining on purchasing future 5.1 models since my Creative G500 died (forever under repair by lex sweat.gif )

price vs performance, and the concern of the crossovers/channels not doing good, so on so forth sad.gif
Edifier
post Feb 25 2015, 03:11 PM

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QUOTE(mp3dom @ Feb 24 2015, 09:03 PM)
Well, I can ask to those reseller but they sell Studio models or Image models (infact, Multimedia models are very hard to find here). Maybe they'll support me even if I haven't bought it from them.
I've already sent emails some days ago to the Edifier International Support and EMEA (Europe) support. Obviously, they haven't answered me. Without any support from Edifier, the only choice left to me is to write on forums. This is why I've wrote here.
Ok, true AV receiver are better, I think the same. But the crossover problem is only for Edifier. I had in the past a (very) old Creative DTT2500. It's a consumer 5.1 system (one of the first in the market in the old days) but has the crossover setup correctly. The same apply for Logitech 5.1 models. They doesn't output HiFi sound quality but the "design" itself is right. On the other hand, here we have S550 which has right crossover setting for L/R but wrong for C/Ls/Rs, and S760D which has all wrong crossover setting for analog on all channels (digital is working right).
*
Hi mp3dom,

Can i have your email?
I already inform Edifier HQ the problem you encounter and they will contact you asap.
mp3dom
post Feb 25 2015, 08:39 PM

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QUOTE(Quazacolt @ Feb 25 2015, 04:45 AM)
i emphatize your issue and that is also why i've been refraining on purchasing future 5.1 models since my Creative G500 died (forever under repair by lex sweat.gif )
price vs performance, and the concern of the crossovers/channels not doing good, so on so forth sad.gif
Thanks for the support blush.gif


QUOTE(Edifier @ Feb 25 2015, 08:11 AM)
Hi mp3dom,

Can i have your email?
I already inform Edifier HQ the problem you encounter and they will contact you asap.
I've send it via PM just now. Please let me know. Thanks.

Skylinestar
post Feb 26 2015, 12:12 PM

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@mp3dom

When the source is sending bitstream digital audio (example Dolby 5.1), the Edifier will decode it, bass manage it, and play nicely.

When you use the multichannel analog inputs, Edifier will bypass bass management. It is expecting the source (example JRiver software player) to do the bass management...with the Edifier only acting as a power amp and speaker.

It seems there's a flaw in the design... or Edifier may not even call it a flaw.
mp3dom
post Feb 26 2015, 04:48 PM

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Uhmm, I don't think it is the software player that should do an analog bass-management. All the speakers are different from the others and it is not expected that a general user knows how to setup a software for bass-management purpose. Also, if you use ASIO as an output path, you have direct access to the hardware so the software player settings (but also the soundcard drivers) are just ignored (totally bypassed) and so the problem it is still not fixed. If I use the soundcard driver to manage the bass (ASUS/C-Media cards have the so-called "Flexbass", Creative have something similar) you have a quite good bass management (better than with no bass-management at all) but it doesn't sound as good as the original bass management (that you have when using digital connections). I agree with you, this is a design flaws. I'm only waiting to ask for a refund because If Edifier contacts me (not happened yet) I can made tests directly to the unit. I think it is in the Edifier interest to (at least) try to fix/investigate the problem (if they want, obviously).

This post has been edited by mp3dom: Feb 26 2015, 06:49 PM
mp3dom
post Mar 5 2015, 11:26 PM

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Just to let all you know, exactly after a week, nobody from Edifier contacted me via email or here or even answered to my emails sent to the international support.
Even more disappointed. sad.gif

Edifier
post Mar 6 2015, 12:07 AM

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QUOTE(mp3dom @ Mar 5 2015, 11:26 PM)
Just to let all you know, exactly after a week, nobody from Edifier contacted me via email or here or even answered to my emails sent to the international support.
Even more disappointed.  sad.gif
*
Nobody contact you yet?
I will check with them tomorrow.
mp3dom
post Mar 6 2015, 02:17 AM

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Unfortunately, nobody.
Thanks for taking this into account.
John Chaser
post Mar 8 2015, 01:58 AM

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mp3dom, was there any difference in sound quality when using TOSLINK cable over analog? Bass management aside. Do you also have the full range speakers option unchecked?

Did you test with both games and movies?

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