Celcom iPhone 6/6+ Release Discussion Thread, Discussion specific to Celcom Network
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 Jan 9 2015, 02:01 PM
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#21
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Senior Member
1,197 posts Joined: Dec 2014  
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QUOTE(hackem @ Jan 9 2015, 12:26 PM) Any idea to get stock iphone 6 .. 16gb space grey??.. I've been garden blue cube.. There's no stock 6 Plus 16 gb is more available than 6 I think. Try your luck at other branches and see. Most likely 16gb is not a problem since most of the ppl opt for 64gb. |
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Jan 9 2015, 03:59 PM
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#22
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(writeprotect @ Jan 9 2015, 03:02 PM) Hi. Does anyone know where can i get iphone 6+ 128gb with celcom. Already went to some of blue cube. All out of stock. Tq Celcom not same like DiGi and Maxis where we can know whether they got stock online or not. The only way is leave your name to the bluecube branch you preferred and hope that they will contact you once the stock is available.  because no one know whether they got stock or not.  |
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Jan 10 2015, 09:20 PM
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#23
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Senior Member
1,197 posts Joined: Dec 2014
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Got myself a 6 plus 64gb space grey today at time square kl. Actually I am just gonna ask for fun whether they got stock or not. And surprisingly they have. I also taking the rm78 is plan. The problem is they insist on the bundle have to buy a case and sp from them. Well I don't want my phone to be naked so I am ok with that. And I am yet to porting out from maxis thus they insist on additional rm150 deposit that will account back to my account plus a rm78 first month bill deposit. I was stunned that I need to pay so much for that. Sigh
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Jan 10 2015, 10:36 PM
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#24
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(dccldccl @ Jan 10 2015, 10:25 PM) Wow lucky you. How much stock do they left when you bought it? When I asked them, the staff said wait I check for you. Then moment later they left last space grey and gold 64gb 6plus. Soon after I decided to take the space grey the gold was taken by somebody else. They still have few 16gb variant. I don't think it is compulsory to have that bundle, they just want to earn more I think. Sigh. But well I am not sure I am lucky or not for those extra charges. This is one hell expensive phone I ever bought.Might want to get both a sg 6 64 gb and 6+ 64 gb. Is it really compulsory to buy a casing and sp from them? |
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Jan 10 2015, 11:12 PM
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#25
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(dccldccl @ Jan 10 2015, 11:02 PM) Thanks for the info bro, might wanna try my luck tomorrow morning around 2-3pm i guess How much did you pay overall?  Btw, what time were you buying the phone? |
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Jan 12 2015, 05:35 PM
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#26
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(decavalera @ Jan 7 2015, 10:52 AM) I meant my home TM wifi. I just check the same method you does. I am under the RM78 6 Plus plan. My 1GB is not FOC ==. My 1GB is RM15. I just porting out on Saturday, just get to connected to Celcom Sunday night. Already register Celcom online account but cannot see much info there. Am I still need to wait for them to process it? lolAs i said earlier, i normally manually top-up the FOC 1GB. The FOC 1GB can be purchased anytime If i type 'Broadband vol' & send to 22188, Celcom will reply with this:- Additional volume: 100MB@RM3, 500MB@RM10, 1GB@FOC, 5GB@RM50. To get additional volume, send ON VOL100MB/ ON VOL500MB/ ON VOL1GB/ ON VOL5GB to 22188. That ~2GB balance was the current balance after usage at that point of time after I SMS 'vol status' Sorry for any confusion bro |
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Jan 12 2015, 07:34 PM
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#27
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(decavalera @ Jan 12 2015, 07:07 PM) Not sure bro. You might need to wait a bit as i also got SMS replied from celcom like that too (not FOC for 1GB) in the 1st week of the contract. Yea I was trying also. So quite curious why need charge rm15. Maybe as you said they not yet update in the first week. Thanks man.Called celcom & they said, as per the contract. I should not be charge. I didnt purchase at that time as i was just testing. |
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Jan 13 2015, 05:30 PM
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#28
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Senior Member
1,197 posts Joined: Dec 2014
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I just check via Celcom online account that my device IMEI is wrong. What should I do now? lol
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Jan 14 2015, 02:56 PM
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#29
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(s2000c @ Jan 13 2015, 09:23 PM) call celcom Already lodge a email to them, give them some chance to update my account else gonna call them.  |
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Jan 16 2015, 09:23 AM
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#30
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Senior Member
1,197 posts Joined: Dec 2014
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I really speechless with Celcom customer service.
Ask them anything, they answer until very cacat. If not for Celcom coverage, I really won't pick Celcom. lol |
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Jan 16 2015, 10:34 AM
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#31
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(vostro78 @ Jan 16 2015, 10:23 AM) u r not alone here... The judges who rate Celcom best customer service must be cacat as well.   |
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Jan 17 2015, 04:52 PM
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#32
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(Harrylbr @ Jan 17 2015, 02:30 AM) Go 1 celcom blue cube.But force me to buy cover n screen protector... Same la I kena also at time square ground floor celcom xclusiveQUOTE(s2000c @ Jan 17 2015, 12:27 PM) Got stock but don't want sell as package this is what authorize dealer do . How to complaint ? What do you mean not selling as package? They only want sell the iPhone? |
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Jan 17 2015, 04:54 PM
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#33
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Senior Member
1,197 posts Joined: Dec 2014
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Now my phone got problem, they ask me go machines for warranty claim. Is it true? Will they tendang me like a ball here and there?
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Jan 17 2015, 05:33 PM
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#34
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(s2000c @ Jan 17 2015, 05:23 PM) after 4 month launch they still want to make small money , but lose their repu .they sell RRPrice. Agree and their customer service suck big time. Hopefully I can successfully claim warranty |
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Jan 17 2015, 06:49 PM
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#35
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(s2000c @ Jan 17 2015, 05:56 PM) telco set should go to telco . Went to telco but they ask me to go machines. I am curious that's why I asked them. But celcom staff insist. |
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Jan 18 2015, 10:57 AM
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#36
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(kenlui @ Jan 17 2015, 08:37 PM) Last time when I had problem with my iphone 5, I had to go back to celcom. Remember sending it through blue cube pavillion which took about 7 working days to get a replacement phone. Kinda fast if u ask me. That time iphones still come with telco service card. Yeah in the end they ask me go to Celcom blue cube at pavilion, the garden and Iconnect opposite sunway pyramid. ==. Now I should further monitor my phone whether need to go through all the hassles for warranty claim. LolAs for now I'm not to sure whether u can claim warranty at apple authorised reseller as since iphone 5s, telco sets do not come with their own service card anymore. Shall u wanna try going to a reseller, I suggest mac city rather than machines. Read abt subpar service somewhere from this forum when it comes to claiming warranty. |
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Jan 18 2015, 10:59 AM
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#37
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(sokei @ Jan 18 2015, 08:06 AM) I see, thanks for your reply. My previous bill was charged with the name 'one time charges' Rm15. Asked the CS agent, they asked me to pay the bill first and they will investigate and rebate in next bill. I am worry this as well, asked Celcom staff and all they tell me is wait for my first month billing date. I already paid extra rm78 adv monthly payment and rm150 service mnp charges. They said will credited back to my account.I am worry I need to do this every month. |
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Jan 23 2015, 08:05 AM
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#38
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(iFapfappuccino @ Jan 23 2015, 01:51 AM) Just frustrated with celcom .. Pre order for 2 month nothing updated , go to curved bluecube , got stok silver but need to add extra buy casing and screen protector.. WTH ??? Somemore need add 2% for credit card use ? I'm more WTH+WTF !!! You're not alone. We should file a complaint to Celcom that their bluecube or reseller sell phone in bundle. Just screw them already! Lastly order online , waiting 2 days only , walla my new gold IP6 safely arrive at my home 😁  |
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Jan 23 2015, 08:31 AM
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#39
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(mamamia @ Jan 23 2015, 08:22 AM) No use. I complained b4. No follow up email after I receive auto acknowledge. You're not alone as well. I emailed them before and in their system got mentioned within 2 business days they will get back to us. Hell is that. They never even bother to reply until now. Suck-est customer service. |
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Jan 24 2015, 10:23 AM
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#40
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Senior Member
1,197 posts Joined: Dec 2014
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QUOTE(Harrylbr @ Jan 24 2015, 01:52 AM) Guy,how long was celcom warranty claims? i just get about 4 days and my phone battery cant event charge to 100%. mostly it can go to 91% when i midnight charge, when i restart my phone it go to 96%. Is celcom got 1 on 1 exchange? I think is one year. You have to take to celcom pavilion, the garden or Sunway there I think. These are their service centre. And see what they tell you ba. |
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